Automotive Product Specialist
Company: Haley Chevrolet
Location: Midlothian
Posted on: February 15, 2026
|
|
|
Job Description:
Job Description Job Description PRODUCT SPECIALIST TRAINING WILL
INCLUDE: ? Utilization of Customer Retention Management system
(CRM) ? Step by step guidance on customer interaction ? Daily Tasks
? Product training ? Business Development Center (BDC) ? Online
Manufacturer Training ? Knowledge on other departments within the
dealership. (Service/Parts/Body Shop) ? Understanding of paperwork
? Importance of Customer Satisfaction Index (CSI) ? Conflict
resolution ? Inner workings of the automobile business ? Delivery
process ? Customer follow up process, appointments ? Finance and
Insurance (F&I) products ? Visit other dealerships REQUIREMENTS
AND STANDARDS INDIVIDUAL STANDARDS The Product Specialist Must: ?
College Graduate is preferred ? Possess the character and
appearance standards of your specific dealership ? Maintain a
positive, wholesome attitude towards life and the sales profession
? Engage in some kind of self-improvement program regularly ? Get
along well with other employees of the dealership ? Possess
excellent communication skills, face-to-face and over the phone
WORK ORGANIZATION STANDARDS The Product Specialist Must: ? Know how
to set objectives or quotas and how to figure a method or program
of action to reach those goals ? Come to work each day with a plan
of work for the day ? Have a positive owner-follow-up system ?
Ability to be openly communicate with management KNOWLEDGE
STANDARDS The Product Specialist Must: v Learn why people buy and
how to meet the needs of various types of customers ? Know the
company sales and credit policies ? Have a thorough product
knowledge of your own products and a general knowledge of
competitive products ? Follow a sales plan with every customer
Keywords: Haley Chevrolet, Arlington , Automotive Product Specialist, Sales , Midlothian, Virginia
