Product Sales Specialist

Company: Airlines Reporting Corporation
Location: Arlington
Posted on: June 20, 2022

Job Description:

Location: US-VA-Arlington
Job ID: 2022-2140
# of Openings: 1
Category: Customer Experience, Account Management & Sales

About The Role:

** ARC requires all employees to be vaccinated against COVID-19.

We will consider medical and religious accommodations as required by law **

The Product Sales Specialist will support the Strategic Sales Executives in the sale of data products in the corporate and government markets. This position will be expected to develop and grow relationships with established key customers and act a secondary contact to ensure a strong and cohesive customer experience. This role will also support the Strategic Sales Executives with contract renewals, updating of CRM and other sales contract related responsibilities.

In addition, this role will be the primary sales contact for smaller accounts and will be responsible for account management for these customers.

What You'll Get to Do:

• Develop a working relationship with key customers in order to act as a secondary point of contact to Strategic Sales Executives.
• Lead the sales process for smaller accounts with revenues less than $10,000 that are in need of an account manager to maintain and develop relationships and help with the contract renewal processes.
• Support Strategic Account Executives by:
  • Conducting post-sale follow ups to identify opportunities for training and upselling opportunities.
  • Manage in-bound requests for assistance with billing/invoicing questions, password resets and administrative activities.
  • Support the contract renewal process, update CRM and assist in resolving contract entry errors.
  • Support all phases of the sales lifecycle including identifying and developing leads, meeting with clients and participating at events; Initiate discovery calls to help identify prospective customers in new markets.
  • Understand ARC's product offerings for Emerging Markets and their key differentiators.
  • Represent team in meetings to communicate product management issues.
    You'll Bring These Qualifications:
    
    • High school diploma or equivalent
    • 1+ year in a sales/support role or similar experience
    • Highly organized, meticulous attention to detail, inquisitive and a self-starter
    • Team oriented work style
    • Strong computer skills in MS Office Suite (Word, Excel, PowerPoint) and CRM
    • Team player with proven ability to excel in a fast-paced and dynamic environment
    • Strong communication skills
      What We Can Offer You:
      
      • Joining ARC means joining a team that is motivated, diverse, creative, collaborative and solutions-oriented. We think big, embrace challenges, and explore new ideas to lead the way for the travel industry.
      • Our employees value the hands-on learning and professional development opportunities that allow them to expand their skills and grow their career in new, dynamic ways.
      • We offer a highly competitive, comprehensive benefits package so you can worry less and focus on what truly matters.
      • By joining ARC, you will partner with top minds in the industry as we use data and technology to innovate how the world travels.
        EOE M/F/D/V Females and Minorities Encouraged to Apply
        
        PM21
        PI181028339

Keywords: Airlines Reporting Corporation, Arlington , Product Sales Specialist, Sales , Arlington, Virginia