Company: South Riding Nurseries
Posted on: May 15, 2022
Job Description Essential Functions: Customer Service: Direct
customers to correct plants in an organized and efficient manner.
Load requested plants based on customer requests, offer
substitutions if needed to make sale or to provide more value.
Insure all customers receive the highest level of service based on
knowledge of inventory, current sales techniques both promptly and
courteously. Making sure all orders are processed efficiently and
timely. Communicate all exceptions to customer orders in advance of
shipments. General: Communicate with sales team and have an overall
knowledge of availability of material. Communicate with the team
observations and insight based on interaction and communication
with customers. Merchandising of plant material and signage,
supporting promotions, sale programs. Quality Control review
incoming sold and stock material, tagged orders, and material being
loaded. Maintain holding area, inspect incoming, tag and keep
organized, update team on outgoing orders, return material not
needed to general inventory. Ensure holding policy is be adhered
to. Coordinating and loading of customers and deliveries in a fair,
efficient and profitable manner. Maintain safe workplace and
environment. Insure equipment is functional to include daily
maintenance of equipment, schedule service with the shop,
coordinate repairs with the shop, and communicate status with the
team. Assist with making purchasing recommendations of plant
material and hard goods to the buyers while being mindful of turn
of product, space allocation, customer needs, and seasons. Keep
yourself growing and challenged and aware of industry trends and
networking opportunities to include attendance at seminars,
training classes, trade shows, field days, touring vendors, or
reading trade publications. Position Responsibilities With
management leadership, complete all tasks assigned with minimum
supervision. Oversee and assist in loading customer orders.
Communicate with customers on our ability to fill their needs, tag
orders, and coordinate sales needs with Nursery Supervisor.
Complete top 100 counts to provide for sufficient inventory to meet
customer---s job specs. Monitor nursery yard so it is kept clean,
well signed, organized, watered, blocked, free of weeds and trash
with adequate garbage cans throughout nursery. Be aware of and
comply with all company policies and employee manuals. Requirements
The candidate must: Have a valid driver---s license, and drive
delivery trucks within the yard. Work a minimum of 40 hours per
week, and be available to work after closing and on weekends when
given proper notice. Be in uniform and maintain a professional
appearance at all times. Be dependable, productive and show
initiative. Be skilled in good inventory management practices. Be
knowledgeable in basic horticulture, plant material and care of
plant material The candidate must be able to: Work within provided
budgets. Have good organizational skills and the ability to
multi-task. Be proficient in both written and oral communications.
Be proficient in Microsoft Office, Word, and Excel. Have the
ability to become familiar with our POP and Inventory management
software (Foundation). Operate a skid loader and articulated
loader. Work outdoors in any weather and be able to lift and move
at least 50 pounds.
Keywords: South Riding Nurseries, Arlington , Nursery Sales, Sales , Bristow, Virginia
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