Guest Service Representative - Baltimore Marriott Waterfront (18002VY8)
Company: Marriott International
Location: Arlington
Posted on: January 15, 2021
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Job Description:
Heres To Your Journey with Marriott Hotels Resorts Suites
Marriott International portfolio of brands includes both JW
Marriott and Marriott Hotels. Marriott Hotels, Marriott
Internationals flagship brand with more than 500 global locations,
is advancing the art of hosting so that our guests can travel
brilliantly. As a host with Marriott Hotels, you will help keep
this promise by delivering premium choices, sophisticated style,
and well-crafted details. With your skills and imagination,
together we will innovate and reinvent the future of travel. JW
Marriott is part of Marriott International's luxury portfolio and
consists of more than 80 beautiful properties in gateway cities and
distinctive resort locations around the world. JW believes our
associates come first. Because if youre happy, our guests will be
happy. Its as simple as that. Our hotels offer a work experience
unlike any other, where youll be part of a community and enjoy a
true camaraderie with a diverse group of co-workers. JW creates
opportunities for training, development, recognition and most
importantly, a place where you can really pursue your passions in a
luxury environment. Treating guests exceptionally starts with the
way we take care of our associates. Thats The JW Treatment. The
Baltimore Marriott Waterfront, located at 700 Aliceanna St.,
Baltimore, MD, 21202 is currently hiring a Guest Service
Representative. Responsibilities include: Welcome to our family As
a world-class leader in the travel industry, theres no better place
to make your mark. If you have the natural ability to communicate
and enjoy working with others, we welcome you to join our global
family. Here, you will find a place where your personality and
ideas are as appreciated as the work you do. Each day will open
your mind to a world of possibilities, growth opportunities and the
chance to meet people from all corners of the globe. The impact
youll make No matter whether a guest arrives weary from their
travels or excited for a vacation, you know what to do to make them
feel at home. They will appreciate the pristine lobby, your warm
welcome, and your efficiency in getting them checked in and pointed
in the right direction. When they know you genuinely care about the
quality of their stay, you are operating at a level of excellence.
What youll do Organize, confirm and process guest check-ins/
check-outs and adapt for any changes Secure payment, verifying and
adjusting billing as needed Provide guests with room and hotel
information, directions, amenities and local interests Run daily
reports, reviewing to see what needs to be communicated to the next
shifts staff Complete cashier and closing reports, counting the
bank at the end of each shift securely Accept and record wake-up
calls, delivering to the right department Communicate any
emergency, lost item or theft to proper security staff and/or
authorities Keep contingency lists in case of emergency and
communicate any necessary messages Perks you deserve Well support
you in and out of the workplace by offering: Team-spirited
coworkers Encouraging leadership Support to live a life of
wellbeing and happiness Opportunities to serve and give back to the
community Discounts on hotel rooms, gift shop items, food and
beverage Recognition programs What were looking for A warm,
people-oriented demeanor A team-first attitude A gift for paying
attention to the smallest details This role requires compliance
with quality assurance expectations and standards. You may be
required to stand, sit, or walk for an extended period of time.
Move, lift, carry, push, pull, and place objects weighing less than
or equal to 10 pounds without assistance. Perform other reasonable
job duties as requested by Supervisors. Youre welcomed here Our
highest priority is making you feel as welcome as our guests. We
want you to feel comfortable being yourself and to know youre
important to us. Youll make an impact in your role, and for that,
youll be appreciated and valued. To apply now, go to:
https://jobs.marriott.com/marriott/jobs/18002VY8?%3Flang=en-us
Marriott International is consistently recognized as an employer of
choice globally by FORTUNE magazine, DiversityInc and Great Places
to Work Institute, among others. Visit www.marriott.com/careers to
learn more about our workplace culture and career opportunities.
Chat, engage and follow us on social media.
www.facebook.com/marriottjobsandcareers
www.twitter.com/marriottcareers
www.linkedin.com/company/marriott-international
http://www.instagram.com/marriottcareers @lifeatmarriott on
Snapchat So, we ask, where will your journey take you? Marriott
International is an equal opportunity employer committed to hiring
a diverse workforce and sustaining an inclusive culture. Marriott
International does not discriminate on the basis of disability,
veteran status or any other basis protected under federal, state or
local laws.
Keywords: Marriott International, Arlington , Guest Service Representative - Baltimore Marriott Waterfront (18002VY8), Sales , Arlington, Virginia
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