Senior Salesforce Change Analyst - REMOTE
Company: Ansys
Location: Centreville
Posted on: May 23, 2023
Job Description:
When visionary companies need to know how their world-changing
ideas will perform, they close the gap between design and reality
with Ansys simulation. For more than 50 years, Ansys software has
enabled innovators across industries to push boundaries by using
the predictive power of simulation. From sustainable transportation
to advanced semiconductors, from satellite systems to life-saving
medical devices, the next great leaps in human advancement will be
powered by Ansys.
Take a leap of certainty with Ansys.
SUMMARY
The Sr. Salesforce Change Analyst will play a critical role in
ensuring that Ansys Workforce Transformation initiatives meet
objectives by increasing employee readiness and adoption of the
technology and process changes. You will be responsible for
supporting the implementation of a new Salesforce CPQ and the
redesign of existing Sales Cloud capabilities. Using your combined
knowledge of Organizational Change Management, Salesforce CPQ, and
the Sales Cloud integrated ecosystem, you will work with cross
functional teams to execute change management plans, support change
impact assessments, training, communication, and adoption
reporting/metrics. The ideal candidate will have a deep
understanding of sales operations, Salesforce CPQ/Sales Cloud and
managing change within a complex organization.
RESPONSIBILITIES
- Partner with subject matter experts and project leaders to
develop and implement change plans, training, and communications to
support key initiatives.
- Collaborates with project teams to identify and analyze impact
of business processes and technology changes within affected
organizations.
- Evaluate the change impact by conducting impact analyses,
assessing organizational and user readiness, and identifying key
stakeholders.
- Support the writing of effective instructional materials,
developing curriculum materials; Quality control on all written
deliverables such as C-Map, Playbook, Tip Sheets, Quick reference
guides, Communications plans and collateral, eLearning modules,
etc.
- Support training classes for a variety of audiences, assist
with End-User Competency Identification and Objectives Preparation,
preparation for and hosting End User Training, train-the-trainer
sessions, webinars, and in person as needed.
- Identify, analyze, and prepare mitigation tactics for change
management related risk.
- Support change management and communication plans designed to
minimize the impact of change within the organization.
- Facilitate or lead the development and execution of testing
scenarios and/or cycles for application implementations.
- Establish and track metrics to measure user technology adoption
rate and success.
- Ensures alignment of change plan with overall project plan and
with other changes impacting the same groups.
- Develops internal relationships with sponsors, business leads,
project teams, change champions, and others impacted by the change
to facilitate change effectively.
- Works with key stakeholders to identify change barriers and
devise strategies to overcome challenges and maintains effective
relationships with stakeholders.
MINIMUM QUALIFICATIONS
- Bachelor's degree in business, technology
- 5+ years in business analysis, technology change management,
and/or process re-engineering roles.
- 2+ years of experience in Salesforce as a power user and
administrator; prefer expertise with Salesforce CPQ.
- At least one Salesforce certification preferred.
- Knowledge and understanding of change management principles and
methodologies, certification preferred.
- Previous experience with project management tools and
techniques
- Strong analytical and problem-solving skills
- 1+ years Agile experience, including Scrum and KanBan.
- A blend of business, IT, and communication skills is critical
in this role.
- Prior experience interfacing with/presenting to leadership and
internal/employee communications.
- Demonstrated experience developing training materials to
support technology and process changes.
- Ability to turn complex concepts into simple language.
- Strong interpersonal skills and communication skills, including
ability to establish strong relationships with internal customers.
PREFERRED QUALIFICATIONS
- PMP, Agile, Six Sigma training and certification desired
- Experience supporting system implementation, process
re-engineering is desired
- Familiarity with CI/CD Pipeline and Azure DevOps (ADO)
- Demonstrated experience in financial operations, accounts
payable, or quote to order.
- Demonstrated experience with software licensing, pricing, and
product offering models.
- Demonstrated experience with Salesforce Enterprise Territory
Management, Role and Forecast Hierarchies, Collaborative
Forecasting, AnaPlan and Exactly Incentives/Comp capabilities.
- Proactively plans for managing and mitigating project
risks
- Demonstrates excellent oral and written communication
skills
- Must be able to think creatively and possess strong analytical
and problem solving skills
- Proven track record of consistently meeting goals and
objectives
- Experience working with information technology vendors /
suppliers
- Experience designing Business Analysis processes, developing
templates and training users
- Able to communicate both functional and technical issues to a
diverse audience
- Key role Competencies: Result Oriented, Team
Building/Management, Strategic Thinking, Change Management,
Influence, Business Acumen, Problem Solving, Planning,
Communications, Customer Focus, Negotiating, Organization,
Political Savvy At Ansys, we know that changing the world takes
vision, skill, and each other. We fuel new ideas, build
relationships, and help each other realize our greatest potential
in the knowledge that every day is an opportunity to observe,
teach, inspire, and be inspired. Together as One Ansys, we are
powering innovation that drives human advancement.
Our Commitments:
- Amaze with innovative products and solutions
- Make our customers incredibly successful
- Act with integrity
- Ensure employees thrive and shareholders prosper Our Values:
- Adaptability: Be open, welcome what's next
- Courage: Be courageous, move forward passionately
- Generosity: Be generous, share, listen, serve
- Authenticity: Be you, make us stronger Our Actions:
- We commit to audacious goals
- We work seamlessly as a team
- We demonstrate mastery
- We deliver outstanding results OUR ONE ANSYS CULTURE HAS
INCLUSION AT ITS CORE
We believe diverse thinking leads to better outcomes. We are
committed to creating and nurturing a workplace that fuels this by
welcoming people, no matter their background, identity, or
experience, to a workplace where they are valued and where
diversity, inclusion, equity, and belonging thrive.
TAKE A LEAP OF CERTAINTY IN YOUR CAREER AT ANSYS
At Ansys, you will find yourself among the sharpest minds and most
visionary leaders across the globe. Collectively we strive to
change the world with innovative technology and transformational
solutions. With a prestigious reputation in working with
well-known, world-class companies, standards at Ansys are high -
met by those willing to rise to the occasion and meet those
challenges head on. Our team is passionate about pushing the limits
of world-class simulation technology, empowering our customers to
turn their design concepts into successful, innovative products
faster and at a lower cost.
At Ansys, it's about the learning, the discovery, and the
collaboration. It's about the "what's next" as much as the "mission
accomplished." And it's about the melding of disciplined intellect
with strategic direction and results that have, can, and do impact
real people in real ways. All this is forged within a working
environment built on respect, autonomy, and ethics.
CREATING A PLACE WE'RE PROUD TO BE
Ansys is an S&P 500 company and a member of the NASDAQ-100. We
are proud to have been recognized for the following more recent
awards, although our list goes on: America's Most Loved Workplaces,
Gold Stevie Award Winner, America's Most Responsible Companies,
Fast Company World Changing Ideas, Great Place to Work Certified
(China, Greece, France, India, Japan, Korea, Spain, Sweden, Taiwan,
U.K.).
For more information, please visit us at
Ansys is an Equal Opportunity Employer. All qualified applicants
will receive consideration for employment without regard to race,
color, religion, sex, sexual orientation, gender identity, national
origin, disability, veteran status, and other protected
characteristics.
Ansys does not accept unsolicited referrals for vacancies, and any
unsolicited referral will become the property of Ansys. Upon hire,
no fee will be owed to the agency, person, or entity.
Keywords: Ansys, Arlington , Senior Salesforce Change Analyst - REMOTE, Professions , Centreville, Virginia
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