Senior Salesforce Change Analyst - REMOTE

Company: Ansys
Location: Centreville
Posted on: May 23, 2023

Job Description:

When visionary companies need to know how their world-changing ideas will perform, they close the gap between design and reality with Ansys simulation. For more than 50 years, Ansys software has enabled innovators across industries to push boundaries by using the predictive power of simulation. From sustainable transportation to advanced semiconductors, from satellite systems to life-saving medical devices, the next great leaps in human advancement will be powered by Ansys.

Take a leap of certainty with Ansys.

SUMMARY

The Sr. Salesforce Change Analyst will play a critical role in ensuring that Ansys Workforce Transformation initiatives meet objectives by increasing employee readiness and adoption of the technology and process changes. You will be responsible for supporting the implementation of a new Salesforce CPQ and the redesign of existing Sales Cloud capabilities. Using your combined knowledge of Organizational Change Management, Salesforce CPQ, and the Sales Cloud integrated ecosystem, you will work with cross functional teams to execute change management plans, support change impact assessments, training, communication, and adoption reporting/metrics. The ideal candidate will have a deep understanding of sales operations, Salesforce CPQ/Sales Cloud and managing change within a complex organization.

RESPONSIBILITIES

• Partner with subject matter experts and project leaders to develop and implement change plans, training, and communications to support key initiatives.
• Collaborates with project teams to identify and analyze impact of business processes and technology changes within affected organizations.
• Evaluate the change impact by conducting impact analyses, assessing organizational and user readiness, and identifying key stakeholders.
• Support the writing of effective instructional materials, developing curriculum materials; Quality control on all written deliverables such as C-Map, Playbook, Tip Sheets, Quick reference guides, Communications plans and collateral, eLearning modules, etc.
  • Support training classes for a variety of audiences, assist with End-User Competency Identification and Objectives Preparation, preparation for and hosting End User Training, train-the-trainer sessions, webinars, and in person as needed.
  • Identify, analyze, and prepare mitigation tactics for change management related risk.
  • Support change management and communication plans designed to minimize the impact of change within the organization.
  • Facilitate or lead the development and execution of testing scenarios and/or cycles for application implementations.
  • Establish and track metrics to measure user technology adoption rate and success.
    • Ensures alignment of change plan with overall project plan and with other changes impacting the same groups.
    • Develops internal relationships with sponsors, business leads, project teams, change champions, and others impacted by the change to facilitate change effectively.
    • Works with key stakeholders to identify change barriers and devise strategies to overcome challenges and maintains effective relationships with stakeholders.
      MINIMUM QUALIFICATIONS
      • Bachelor's degree in business, technology
        • 5+ years in business analysis, technology change management, and/or process re-engineering roles.
        • 2+ years of experience in Salesforce as a power user and administrator; prefer expertise with Salesforce CPQ.
        • At least one Salesforce certification preferred.
        • Knowledge and understanding of change management principles and methodologies, certification preferred.
        • Previous experience with project management tools and techniques
          • Strong analytical and problem-solving skills
          • 1+ years Agile experience, including Scrum and KanBan.
          • A blend of business, IT, and communication skills is critical in this role.
          • Prior experience interfacing with/presenting to leadership and internal/employee communications.
          • Demonstrated experience developing training materials to support technology and process changes.
            • Ability to turn complex concepts into simple language.
            • Strong interpersonal skills and communication skills, including ability to establish strong relationships with internal customers. PREFERRED QUALIFICATIONS
              • PMP, Agile, Six Sigma training and certification desired
              • Experience supporting system implementation, process re-engineering is desired
              • Familiarity with CI/CD Pipeline and Azure DevOps (ADO)
              • Demonstrated experience in financial operations, accounts payable, or quote to order.
              • Demonstrated experience with software licensing, pricing, and product offering models.
              • Demonstrated experience with Salesforce Enterprise Territory Management, Role and Forecast Hierarchies, Collaborative Forecasting, AnaPlan and Exactly Incentives/Comp capabilities.
                • Proactively plans for managing and mitigating project risks
                • Demonstrates excellent oral and written communication skills
                • Must be able to think creatively and possess strong analytical and problem solving skills
                • Proven track record of consistently meeting goals and objectives
                • Experience working with information technology vendors / suppliers
                  • Experience designing Business Analysis processes, developing templates and training users
                  • Able to communicate both functional and technical issues to a diverse audience
                  • Key role Competencies: Result Oriented, Team Building/Management, Strategic Thinking, Change Management, Influence, Business Acumen, Problem Solving, Planning, Communications, Customer Focus, Negotiating, Organization, Political Savvy At Ansys, we know that changing the world takes vision, skill, and each other. We fuel new ideas, build relationships, and help each other realize our greatest potential in the knowledge that every day is an opportunity to observe, teach, inspire, and be inspired. Together as One Ansys, we are powering innovation that drives human advancement.
                    
                    Our Commitments:
                    • Amaze with innovative products and solutions
                    • Make our customers incredibly successful
                    • Act with integrity
                    • Ensure employees thrive and shareholders prosper Our Values:
                      • Adaptability: Be open, welcome what's next
                      • Courage: Be courageous, move forward passionately
                      • Generosity: Be generous, share, listen, serve
                      • Authenticity: Be you, make us stronger Our Actions:
                        • We commit to audacious goals
                        • We work seamlessly as a team
                        • We demonstrate mastery
                        • We deliver outstanding results OUR ONE ANSYS CULTURE HAS INCLUSION AT ITS CORE
                          We believe diverse thinking leads to better outcomes. We are committed to creating and nurturing a workplace that fuels this by welcoming people, no matter their background, identity, or experience, to a workplace where they are valued and where diversity, inclusion, equity, and belonging thrive.
                          
                          TAKE A LEAP OF CERTAINTY IN YOUR CAREER AT ANSYS
                          
                          At Ansys, you will find yourself among the sharpest minds and most visionary leaders across the globe. Collectively we strive to change the world with innovative technology and transformational solutions. With a prestigious reputation in working with well-known, world-class companies, standards at Ansys are high - met by those willing to rise to the occasion and meet those challenges head on. Our team is passionate about pushing the limits of world-class simulation technology, empowering our customers to turn their design concepts into successful, innovative products faster and at a lower cost.
                          
                          At Ansys, it's about the learning, the discovery, and the collaboration. It's about the "what's next" as much as the "mission accomplished." And it's about the melding of disciplined intellect with strategic direction and results that have, can, and do impact real people in real ways. All this is forged within a working environment built on respect, autonomy, and ethics.
                          
                          CREATING A PLACE WE'RE PROUD TO BE
                          Ansys is an S&P 500 company and a member of the NASDAQ-100. We are proud to have been recognized for the following more recent awards, although our list goes on: America's Most Loved Workplaces, Gold Stevie Award Winner, America's Most Responsible Companies, Fast Company World Changing Ideas, Great Place to Work Certified (China, Greece, France, India, Japan, Korea, Spain, Sweden, Taiwan, U.K.).
                          
                          For more information, please visit us at
                          
                          Ansys is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other protected characteristics.
                          
                          Ansys does not accept unsolicited referrals for vacancies, and any unsolicited referral will become the property of Ansys. Upon hire, no fee will be owed to the agency, person, or entity.
                          
                          

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