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Senior Settlement Operations Analyst

Company: Airlines Reporting Corporation
Location: Arlington
Posted on: January 19, 2023

Job Description:

Location: US-VA-Arlington - US-KY-Louisville - US-FL-Tampa - US
Job ID: 2022-2231
# of Openings: 1
Category: Customer Operations and Support

About The Role:

** ARC requires all employees to be vaccinated against COVID-19. We will consider medical and religious accommodations as required by law **

ARC is hiring a Senior Settlement Operations Analyst to provide support in the settlement of over $100M in weekly Airline disbursements and daily Agency drafts, including the collection of unpaid Airline shortages and fees. In this role, you will work with both internal and external customers to resolve difficult questions relating to the ARC settlement process. You will be asked to reconcile and submit Airline and Agent bank files and calculate and enter accounting transactions and provide supporting documentation.

What You'll Get to Do:

Prepare weekly cash settlement file, balance and verify data for accuracy. Prepare accounting entries for deductions, shortages and other ad hoc requests
Create outgoing payment file for weekly disbursement to Airlines and reconcile with the bank
Assist with monthly invoicing of Airlines and weekly Agent billing
Process returned drafts, research the return reason, and enter details into our accounting system. Prepare refund request for agent. Create wire and payment requests as needed for returned credits
Prepare weekly manual transaction reports to record the collection of Airline shortages, fees, charges and cash reserve adjustments and any uncollected amounts. Enter manual journal entries and clear collected receivables and payables.
Research email/phone inquiries and provide support to internal and external customers. Assist in the training of Airlines as needed
Assist with internal and external financial and operational audits
Create and submit Automated Clearing House (ACH) files on a daily basis. Verify and update system for bank account changes.
Maintain various processing and procedural manuals and assist with the planning and testing of the Business Continuity Plan, Disaster Recovery and Modernization efforts
Assist with ad hoc duties as required to support the Setttlement Operations Team

You'll Bring These Qualifications:

Bachelor's degree preferred; equivalent work experience considered
3+ years of relevant experience
Prior experience working in an ERP accounting software
Disciplined, motivated, self-sufficient person who is able to work independently, manage time efficiently and prioritize
Effective planning and organizational skills to meet established task deadlines
Strong attention to detail
Ability to multitask
Demonstrated problem-solving skills, including knowledge and application of analytical techniques in the resolution of operational and accounting problems
Advanced proficiency with Excel preferred
Exceptional Customer Service skills required
Dedicated Team player

What We Can Offer You:

Joining ARC means joining a team that is motivated, diverse, creative, collaborative and solutions-oriented. We think big, embrace challenges, and explore new ideas to lead the way for the travel industry.
Our employees value the hands-on learning and professional development opportunities that allow them to expand their skills and grow their career in new, dynamic ways.
ARC offers WorkFlex . WorkFlex is ARC's new work model, allowing employees in eligible roles to work virtually without set days in the office. ARC employees can work from the office, at home or any combination of the two. There will be times when it is important to gather in-person and WorkFlex employees will be expected to come into the office or another location, when needed.
We offer a highly competitive, comprehensive benefits package so you can worry less and focus on what truly matters.
By joining ARC, you will partner with top minds in the industry as we use data and technology to innovate how the world travels.

EOE M/F/D/V Females and Minorities Encouraged to Apply

PM21

PI200716750

Keywords: Airlines Reporting Corporation, Arlington , Senior Settlement Operations Analyst, Professions , Arlington, Virginia

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