Company: B. F. Saul Company Hospitality Group
Posted on: May 9, 2022
B. F. Saul Company Hospitality Group is the hospitality
subsidiary of the largest, private real estate and banking concern
located in the Washington, D.C. area. Utilizing time proven
investment principles, quality operations, focused management, and
a true commitment to our team members, the organization has built a
positive history of success that spans over 125+ years.
The Hospitality Group operates a portfolio of business class hotels
that are branded under agreements with Intercontinental Hotel
Groups, Marriott International, Leading Hotels of the World, Best
Western Hotels & Resorts and Hilton Hotels & Resorts. The
properties are fully owned by the B. F. Saul Organization, and we
employ a team of nearly 1,400 enthusiastic hospitality
This position is responsible for safely transporting guests to
their destinations, providing information and luggage assistance,
in a friendly, courteous, and professional manner. This position is
responsible for anticipating guest needs, exceeding expectations
and implementing creative solutions to provide exceptional service.
Follows B. F. Saul Company Hospitality Group's high standards of
quality to ensure guest satisfaction.
- Guest Service: Safely transport guests to their destinations,
provide information and luggage assistance. Anticipates and
responds to guests in a friendly and positive manner. Responsible
for providing the highest level of service. Ability to assist and
direct guests by knowledge of hotel property, amenities, local
area, and hours of operation of hotel outlets and services. Works
as a team player in meeting guests needs, and actively contributes
to the efforts of other departments as necessary. Understands and
follows B. F. Saul Company Hospitality Group guest service recovery
- Vehicles: Fill out all required logs and complete safety checks
of the vehicles. Ensure there is gas in the vehicle and that it is
clean and presentable by picking up trash and periodically going
through a car wash.
- Cost Control: Responsible for proper use and basic maintenance of
hotel vehicle, all equipment and supplies, and adheres to cost
controls to reduce expenses and waste. Plan to ensure avoiding
- Safety/Risk Management: Responsible for the safe operation of
hotel vehicle, and adheres to all applicable traffic laws.
Responsible for completing the following checks: preventive
maintenance, DOT, and required safety equipment. Maintains a clean
and safe work area in compliance with B. F. Saul Company
Hospitality Group, brand, local, state and federal regulations.
Follows all B. F. Saul Company Hospitality Group procedures for
guest/associate incidents. Knowledgeable of hotel emergency
- Self Management: Produces required volume of work by planning,
organizing and prioritizing work duties. Adheres to B. F. Saul
Company Hospitality Group general work rules and department
procedures. Attends all required department and hotel meetings.
Required Skills and Experience:
- High school diploma or GED preferred.
- Current and valid drivers' license with safe driving record
- Must have appropriate class of driver's license based on hotel
vehicle requirements, and must be a minimum of eighteen (18) years
of age for insurance purposes.
- Prior hotel and/or related guest service experience preferred.
Attention to detail, customer focused and the ability to perform
job duties in a fast paced environment.
- Ability to lift, push and pull up to 75 pounds on a regular basis
throughout shift. EEO AA M/F/Vet/Disabled
B. F. Saul Company Hospitality Group is proud to be an equal
opportunity workplace dedicated to pursuing and hiring diverse
Equal Opportunity Employer/Veterans/Disabled
Keywords: B. F. Saul Company Hospitality Group, Arlington , Shuttle Driver, Professions , Arlington, Virginia
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