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Remote Service Desk Support Technician

Company: VirtualVocations
Location: Arlington
Posted on: November 23, 2021

Job Description:

An international law firm is in need of a Remote Service Desk Support Technician. Candidates will be responsible for the following: Quickly resolving end-user issues Handling approximately 275 daily support requests with other team members Properly and thoroughly documenting all elements of a support case Skills and Requirements Include: Ability to communicate effectively both orally and in writing Ability to quickly assimilate advanced technical information, organize and prioritize multiple deadlines Troubleshooting skills, including the ability to use a wide variety of resources Knowledge of computer hardware and peripherals Knowledge of software including operating systems 0-1 years of experience in a technical support environment

Keywords: VirtualVocations, Arlington , Remote Service Desk Support Technician, Professions , Arlington, Virginia

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