Desktop Support Analyst (Secret Clearance Required)

Company: Deloitte
Location: Arlington
Posted on: March 28, 2020

Job Description:

Production Support Analyst (Secret Clearance Required) Are you seeking a collaborative environment that allows you to work closely with clients and technology? Do you enjoy bringing improvements and increased effectiveness to an organization or project? If so, Deloitte could be the place for you! Join our team of professionals who help our clients drive down costs, enhance quality, and boost operational effectiveness through the full life cycle technical services. What you'll do Troubleshoot application issues that Level I and Level II are unable to resolve Perform backend data modifications using SQL Assist Level I and Level II with guidance and knowledge on reoccurring issues Perform Problem Management to identify and mitigate reoccurring issues that affect the CST applications. Provide reporting on highcritical incidents Provide support for data migrations and major CST changes Knowledge Base Article creation and updates Secret Clearance (Interim Accepted) Required Qualifications ITIL Problem Management Process Microsoft SQL Server (MS SQL Server) The team Systems Engineering Our Systems Engineering team delivers large-scale software applications and integrated systems, and assists clients with architecture design, assessment and optimization, and definition. We develop service-oriented architecture (SOA) and other integration solutions to enable information sharing and management between business partners and disparate processes and systems, and we deliver technology enablement to support CIO services transformation. Systems Engineering professionals focus on key client issues that impact the core business by maximizing operational value, driving down the cost of quality, and enhancing technology innovation. Our teams deliver a wide range of services, including application architecture design and optimization, application modernization, business process management and solution integration, custom application design and development, and large-scale technology delivery program efforts. How you'll grow At Deloitte, our professional development plan focuses on helping people at every level of their career to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there's always room to learn. We offer opportunities to help sharpen skills in addition to hands-on experience in the global, fast-changing business world. From on-the-job learning experiences to formal development programs at Deloitte University, our professionals have a variety of opportunities to continue to grow throughout their career. Explore Deloitte University, The Leadership Center. Benefits At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you. Deloitte's culture Our positive and supportive culture encourages our people to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them to be healthy, centered, confident, and aware. We offer well-being programs and are continuously looking for new ways to maintain a culture where our people excel and lead healthy, happy lives. Learn more about Life at Deloitte. Corporate citizenship Deloitte is led by a purpose to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our people and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities. Learn more about Deloitte's impact on the world. Recruiter tips We want job seekers exploring opportunities at Deloitte to feel prepared and confident. To help you with your interview, we suggest that you do your research know some background about the organization and the business area you're applying to. Check out recruiting tips from Deloitte professionals.

Keywords: Deloitte, Arlington , Desktop Support Analyst (Secret Clearance Required), Professions , Arlington, Virginia