IT Generalist 3
Company: Govcio LLC
Location: Arlington
Posted on: September 19, 2023
Job Description:
Overview: GovCIO is currently hiring for a ServiceNow helpdesk
support staff to provide technical support for DITMAC DSoS
networks. This position will be located in Crystal City, Arlington
VA and will be an onsite position. Responsibilities: Provides
technical support for computers and associated networks. Installs,
troubleshoots, services, and repairs personal computers, network
equipment such as servers, modems, multiplexers, related PC
software, telephones, cables, and connectors. Provides personal
computer, hardware, and software support. Installs, services, and
repairs personal computers and installs attendant software.
Connects personal computers and terminals to existing data
networks. Maintains network diagrams and circuit records. Maintains
trouble logs. Instructs users in the use of personal computers and
networks. Investigates information, network, and communications
needs of users, and makes recommendations regarding software and
hardware purchases. Performs basic PC, PBX, and network software
programming.
- Confers with staff, users, and management to establish
requirements for new systems or modifications.
- Installs and performs minor repairs to hardware, software, and
peripheral equipment, following design or installation
specifications.
- Answers questions or resolves computer problems for clients or
staff in person, via telephone or from a remote location.
- Maintains record of daily data communication transactions,
problems and remedial action taken, and installation
activities.
- Develops training materials and procedures, and/or trains users
in the proper use of hardware and software. Qualifications:
- Bachelor's with 5 - 8 years (or commensurate experience)
- Clearance Required: Secret
- Developing, installing, and troubleshooting ServiceNow
applications;
- Integrating it with other programs; DSSA -DSoS application for
DoD and DCSA Specification
- Learning about the latest developments in one or more aspects
of computer programming
- Training, documentation, and support;
- Lastly, they are also responsible for ensuring that the
software behaves as designed by testing it for bugs and performance
during all stages of the development process.Specific
responsibilities may include:
- Troubleshoot bugs, fix defects, and support users of
applications developed by the enterprise application development
team.
- Perform code reviews to ensure that the quality bar is being
met with regard to coding standards, integration, extensibility,
and security.
- Assist in maintaining detailed documentation of application
design and code generation techniques used to train other
developers on ServiceNow system software.
- Develop enhancements for applications developed by the
enterprise application development team.Required Skills and
Experience
- Web technologies - HTML or XML
- API integrations with other systems
- Configuration of ServiceNow's ITSM service to Include DoD
platform Other skills a good ServiceNow Developer must haveSuppose
you are interested in pursuing a career as a ServiceNow Developer.
In that case, you must have excellent communication and people
skills and work well in a team environment. In addition to that,
having experience working with clients would also be helpful
Company Overview: GovCIO is a team of transformers people who are
passionate about transforming government IT. Every day, we make a
positive impact by delivering innovative IT services and solutions
that improve how government agencies operate and serve our
citizens.But we can't do it alone. We need great people to help us
do great things - for our customers, our culture, and our ability
to attract other great people. We are changing the face of
government IT and building a workforce that fuels this mission. Are
you ready to be a transformer?We are an Equal Opportunity Employer.
All qualified applicants will receive consideration for employment
without regard to race, color, religion, sex, gender, gender
identity or expression, sexual orientation, national origin,
disability, or status as a protected veteran. EOE, including
disability/vets. Posted Pay Range The posted pay range, if
referenced, reflects the range expected for this position at the
commencement of employment, however, base pay offered may vary
depending on multiple individualized factors, including market
location, job-related knowledge, skills, education, experience, and
internal equity. The total compensation package for this position
may also include other compensation elements, to be discussed
during the hiring process. If hired, employee will be in an
"at-will position" and the GovCIO reserves the right to modify base
salary (as well as any other discretionary payment or compensation
program) at any time, including for reasons related to individual
performance, GovCIO or individual department/team performance, and
market factors. Posted Salary Range: USD $90,000.00 - USD $90.00
/Yr.
Keywords: Govcio LLC, Arlington , IT Generalist 3, Other , Arlington, Virginia
Didn't find what you're looking for? Search again!
Loading more jobs...