IT Specialist

Company: Kerecis LLC
Location: Arlington
Posted on: March 17, 2023

Job Description:

Job Description Description: The IT Specialist supports the IT needs of staff, addressing issues through the companys IT ticket system, setting up new accounts and maintaining equipment. This role reports to the IT Director and is located in the Arlington office. This is a full-time position. Essential Functions

• Provide IT support to staff and help monitor the IT Support inbox and ticketing system
• Be responsible for the companys IT equipment in the U.S. and maintain inventory
• Set up accounts and computers for new staff
• Participate in testing review to ensure that documented procedures and policies are followed or modified as needed; collect system performance data and support execution of program best practices, continuous process improvement and implementation of quality principles
• Identify new processes, techniques and procedures to upgrade and enhance services
• Windows Server administration Secondary Functions
  • Help manage the companys IT systems
  • HCL Domino Development
  • Develop strategies and recommend policies that govern delivery of customer support services throughout the organization
  • Evaluate the effectiveness of existing applications, trends and patterns in customer usage and systemic problems
  • Handle miscellaneous tasks as assigned This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time. Kerecis LLC is an equal opportunity employer. Requirements: by Jobble

Keywords: Kerecis LLC, Arlington , IT Specialist, Other , Arlington, Virginia