Systems Operations Team Lead
Company: Guidehouse
Location: Arlington
Posted on: January 25, 2023
Job Description:
Job Family:Engineering ConsultingTravel Required:NoneClearance
Required:Active Top Secret (TS)What You Will Do: The Systems
Operations Team Lead is a highly motivated professional that will
manage a Team of eight (8) Systems Engineers and Administrators
supporting the Operations and Maintenance functions for on-premises
and highly virtualized hybrid cloud multi-site environment,
ensuring that systems, services, and infrastructure work reliably
and securely. The Operations Team is responsible for daily
operations, overseeing customer focused support and efficient
operations of systems that meet service and security requirements,
troubleshooting and maintenance, Monday through Friday 0600 to 1800
EST. In addition, the Operations Team provides incident/service
requests response and resolution, and scheduled upgrades during
non-core business hours as required and in an on-call rotation.
This resource positively contributes to the culture and knowledge
of the team, practicing and enthusiastically sharing, developing,
and implementing improved approaches. What You Will Need:
- An ACTIVE and CURRENT TOP SECRET federal security
clearance
- Bachelor's Degree
- SIX (6) years' experience managing large and complex enterprise
systems
- CISSP and CompTIA Security+ certifications
- General experience leading Contractor teams that develop and
implement networks and servers, respond to user help desk requests,
and monitor system stability and performance.
- Applicable experience with monitoring day-to-day information
technology (IT) activities, ensuring that systems, services, and
infrastructure work reliably and securely.
- Directly supports end users by handling escalations, resolving
user issues, and monitoring the performance of business-critical
systems to prevent delays, outages and quickly resolves ongoing
issues.
- The Operations lead shall have experience in but not limited
to:
- Development and maintenance of system architectures,
- Project management of on-premises, virtual and/or cloud hosted
systems,
- Ability to define and manage IT operations and maintenance
programs while supervising engineers and administrators in an Agile
environment,
- Information Security Continuous Monitoring (ISCM) for Federal
Information Systems and Organizations,
- experience working in Agile environments supporting scrum
masters, developers, system owners, and other key stakeholders
- Technical hands-on experience in troubleshooting and providing
system support What Would Be Nice To Have:
- PMP
- Experience with HCL BigFix, Splunk, Tenable, and RedHat
Linux
- Experience with Systems and Vulnerability scanning
- Experience with JIRA
- Windows and Linux Systems Administration
- Experience with Security Information and Event Management
technologies
- Experience with Windows Admin tools
- Experience with VMWare vSphere 7
- Experience managing an operational technical environment
including:
- Continuity of Operations (COOP) /Disaster Recovery (DR)
exercises
- End User Training and Customer Forums
- Experienced with ITIL/ITSM processes What We Offer:Guidehouse
offers a comprehensive, total rewards package that includes
competitive compensation and a flexible benefits package that
reflects our commitment to creating a diverse and supportive
workplace.Benefits include:
- Medical, Rx, Dental & Vision Insurance
- Personal and Family Sick Time & Company Paid Holidays
- Position may be eligible for a discretionary variable incentive
bonus
- Parental Leave and Adoption Assistance
- 401(k) Retirement Plan
- Basic Life & Supplemental Life
- Health Savings Account, Dental/Vision & Dependent Care Flexible
Spending Accounts
- Short-Term & Long-Term Disability
- Student Loan PayDown
- Tuition Reimbursement, Personal Development & Learning
Opportunities
- Skills Development & Certifications
- Employee Referral Program
- Corporate Sponsored Events & Community Outreach
- Emergency Back-Up Childcare Program
- Mobility StipendAbout GuidehouseGuidehouse is an Equal
Employment Opportunity / Affirmative Action employer. All qualified
applicants will receive consideration for employment without regard
to race, color, national origin, ancestry, citizenship status,
military status, protected veteran status, religion, creed,
physical or mental disability, medical condition, marital status,
sex, sexual orientation, gender, gender identity or expression,
age, genetic information, or any other basis protected by law,
ordinance, or regulation.Guidehouse will consider for employment
qualified applicants with criminal histories in a manner consistent
with the requirements of applicable law or ordinance including the
Fair Chance Ordinance of Los Angeles and San Francisco.If you have
visited our website for information about employment opportunities,
or to apply for a position, and you require an accommodation,
please contact Guidehouse Recruiting at 1- or via email at . All
information you provide will be kept confidential and will be used
only to the extent required to provide needed reasonable
accommodation. Guidehouse does not accept unsolicited resumes
through or from search firms or staffing agencies. All unsolicited
resumes will be considered the property of Guidehouse and
Guidehouse will not be obligated to pay a placement fee.
Keywords: Guidehouse, Arlington , Systems Operations Team Lead, Other , Arlington, Virginia
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