Porsche Arlington Service Advisor- CDK Experience Preferred

Company: Rosenthal Automotive
Location: Arlington
Posted on: November 22, 2022

Job Description:

Here at Rosenthal Automotive, we care for our employees as much as our customers. At our company, we are committed to helping you G.R.O.W. (Guidance. Respect. Opportunity. Worth)We are looking to grow our company and we need you to help us. We are currently hiring Service Advisors for our award-winning Porsche of Arlington dealership. If you have an outstanding work ethic, ability to work well with customers, and always maintain a high sense of professionalism, please apply today!Porsche Service Advisor Benefits:$55,000 - $110,000+ Annual Income potential based on performanceAnnual Longevity BonusSales or Service experience preferred but not requiredPeople with experience in hospitality (Restaurants, Hotel, Customer Service, etc) encouraged to applyMinimum guarantee for 3 months during training periodCDK experience preferredGreat culture within an innovative companyTraining and support to assist you in achieving your goalsPaid time off and 401kMedical, Dental, Vision, Short and Long-term disability, and Life InsuranceEmployee discounts on vehicle sales, parts, and serviceCareer advancement opportunities...and more!Porsche Service Advisor Responsibilities:Advise customers about necessary service for their general maintenance needsHelp identify the customer's primary concern and also present other maintenance needs when appropriateCommunicate professionally and clearly about inspection results, then present corrective procedures and prepare work order for needed repairsPrepare repair orders showing time, cost and labor estimates for serviceAccurately describe the customer's concern to the technicianExplain the work performed and the repair order charges to the customerSchedule service appointments and loaner/rental cars when appropriate, in order to provide a streamlined and seamless experience for the customerEstablish and maintain professional relationships with the customers to encourage repeat and referral businessMaintain high customer satisfaction standards (CSI)Perform federal, state, and manufacturer mandated recallsComplete any training required by the manufacturer or Rosenthal AutomotivePorsche Service Advisor Qualifications:1+ year of service writing experience or sales experience preferred but not requiredHigh-line, luxury automotive experience preferred, not requiredA valid driver's license and a good driving record, per company standardsAn enthusiastic, motivated, and energetic person who has a personal determination to overcome possible objections while providing an outstanding customer experienceProfessional personal appearanceExcellent oral and written communication abilitiesProcess and detail oriented with developed organizational skillsConfident in ability to work under pressure and prioritizeOur company is a family owned and operated business, so we know what it takes to grow a company from the ground up. Unlike other employers, we aren't so focused on what you've done, but what you can achieve.Please submit your resume for immediate consideration.Job Type: Full-time, Entry-Level position

Keywords: Rosenthal Automotive, Arlington , Porsche Arlington Service Advisor- CDK Experience Preferred, Other , Arlington, Virginia