GSOC Operator - Arlington, VA
Company: Allied Universal
Location: Arlington
Posted on: June 20, 2022
Job Description:
Immediate Hire Global Security Operations Center Operators for
AMAZON Customer Service - Access Controls - Alarm Monitoring - Call
Center Experience PreferredMorning, Swing and Grave Shifts
Available $25/Hour / Benefits GSOC Operator I Allied Universal is
looking to hire a Global Security Operations Center Operator. The
Global Security Operations Center (GSOC) Operator, under guidance
of GSOC Supervisor, is responsible for assisting company personnel
in all concerns that pertain to safety and security for corporate
locations around the globe. The individual will work in a GSOC
environment, monitoring several screens. The Operator will use a
variety of tools that range from access control and alarm
monitoring systems to various business intelligence sources, open
source media, Internet, and in-house tools. The Operator is
required to detect, analyze, and alert others of any incidents
which may impact the client's people, products, property, or brand
image. These may range from extreme weather conditions, political
instability, crime, terror, to technical failures.GSOC Operator
I
- Job Title: GSOC Operator I
- Department: Amazon Corporate Security
- Location: Arlington, Virginia
- Employment Type: Full TimeThe GSOC Operator I will support
Amazon Corporate Security's GSOC. This is a full-time contracted
position that is located in Crystal City area of Arlington,
Virginia.Essential Job Functions:
- Investigate alarms and respond by sending security patrol, or
alerting Fire services or Police as needed
- Assisting company employees in all concerns that pertain to
safety and security
- Monitoring travel safety and security of company's
employees
- Conducting ongoing review of multiple systems and sources to
detect potential risks
- Notifying and coordinating corporate response by distribution
of advisories and other communications
- Compiling daily reports and incident reports
- Following procedures for managing a variety of incidents, from
minor incidents handled at the local level to global crises
- Provides back-up, support, and on-call function as
neededAdditional Job Functions:
- Perform other related duties and special projects as
required
- Gather and prepare reports on individual and team performance
metricsMinimum Qualifications and Requirements
- High school diploma or equivalent required
- At least 18 years of age
- As a condition of employment, employee must successfully
complete a background investigation and a post-offer/pre-employment
drug/alcohol test
- Associate's degree or 2+ years of equivalent work experience in
a Call Center or Dispatch Center environment (for Military, Law
Enforcement, Government, Corporate Security)
- Strong definable multi-tasking skill in a fast paced, at times
stressed work environment
- Access and Badging controls experience preferred
- Alarm monitoring experience preferred
- Risk assessment experience preferred
- Strong Customer Service skills
- Strong computer and app usage skills required
- Excellent written and verbal communication skills
- Ability to read, write, and speak clearly in English
- Strong team player
- Comfortable with high-tech work environment, and constant
learning of new tools and innovations
- Flexibility to work all shifts, and willingness to assist the
team with overtime when needed
- Proficient in Microsoft Windows and Office SuitePreferred
Qualifications:
- Prior experience in a security operations center, TOC, or
similar is highly preferred
- Bachelor's degree in Information Technology, International
Affairs/Relations/Business, Emergency Management, Political
Science, Criminal Justice or related discipline
- Experience with security systems, including alarm monitoring,
electronic access control, and CCTV
- Supervisory experience, ideally in a security role
- The above statements are intended to describe the general
nature of this job. They should not be construed as an exhaustive
list of all responsibilities, requirements, skills, and standards
required to perform essential job functions.
Keywords: Allied Universal, Arlington , GSOC Operator - Arlington, VA, Other , Arlington, Virginia
Didn't find what you're looking for? Search again!
Loading more jobs...