Room Attendant - Crowne Plaza Crystal City
Company: Crowne Plaza Crystal City
Location: Arlington
Posted on: May 16, 2022
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Job Description:
B. F. Saul Company Hospitality Group is the hospitality
subsidiary of the largest, private real estate and banking concern
located in the Washington, D.C. area. Utilizing time proven
investment principles, quality operations, focused management, and
a true commitment to our team members, the organization has built a
positive history of success that spans over 125+ years.
The Hospitality Group operates a portfolio of business class hotels
that are branded under agreements with Intercontinental Hotel
Groups, Marriott International, Leading Hotels of the World, Best
Western Hotels & Resorts and Hilton Hotels & Resorts. The
properties are fully owned by the B. F. Saul Organization, and we
employ a team of nearly 1,400 enthusiastic hospitality
professionals!
NOW OFFERING A $600 SIGNING BONUS!! You will receive $200 after 45
days of service, $200 after 90 days of service, and $200 after 180
days of service.
This position is responsible for cleaning guestrooms to B. F. Saul
Company Hospitality Group quality standards. Assists guests by
providing friendly, courteous and professional service, including
adherence to health regulations. Follows B. F. Saul Company
Hospitality Grouphigh standards of quality to ensure guest
satisfaction.
Responsibilities:
- Cleanliness: Responsible for cleaning and ensuring necessary
amenities and supplies are in guest rooms. Ensures cart, linen,
rooms, and equipment are clean and in working order.
- Guest Service: Accountable for guest satisfaction as it pertains
to housekeeping service at the property. Assists and responds to
requests in a positive and timely manner while providing the
highest level of quality service to the guest. Works as a team
player in meeting guests and department needs, and actively
contributes to the efforts of other departments as necessary.
Understands and follows B. F. Saul Company Hospitality Group guest
service recovery program.
- Safety/Risk Management: Ensures a clean and safe work area in
compliance with B. F. Saul Company Hospitality Group, brand, local,
state and federal regulations. Inspects rooms for maintenance needs
and reports any maintenance service issues. Knowledgeable on safe
use of chemicals utilized within the housekeeping department.
Follows all B. F. Saul Company Hospitality Group procedures for
guest/team member's incidents. Knowledgeable of hotel emergency
procedures.
- Self Management: Produces required volume of work by planning,
organizing and prioritizing work duties. Adheres to B. F. Saul
Company Hospitality Group attendance policy, grooming and
appearance standards, and general work rules and department
procedures. Attends all required department and hotel meetings.
Responsible for proper use of all equipment and supplies. Required
Skills and Experience:
- High school diploma or GED preferred.
- Housekeeping/laundry experience preferred. Attention to detail,
customer focused and the ability to perform job duties in
repetitious and fast paced environment.
- Ability to lift, push and pull up to 75 pounds on a consistent
basis throughout shift.
- Significant bending required. EEO AA M/F/Vet/Disabled
B. F. Saul Company Hospitality Group is proud to be an equal
opportunity workplace dedicated to pursuing and hiring diverse
professionals.
Equal Opportunity Employer/Veterans/Disabled
PI176818675
Keywords: Crowne Plaza Crystal City, Arlington , Room Attendant - Crowne Plaza Crystal City, Other , Arlington, Virginia
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