Senior UX Architect (Remote Opportunity)
Company: Custom Ink , LLC
Location: Clifton
Posted on: May 8, 2022
Job Description:
How youll make a difference:Custom Ink is a user-centric product
company whose goal is to be the go-to platform for custom designed
products. As a Senior UX Architect, you will be the architectural
lead for a cross-functional portfolio of work and will help guide
the evolution and direction of our e-commerce platform.What youll
do:As a Senior UX Architect, you will:
- Articulate a customer-centric vision through influencing and
managing a portfolios roadmap of experience initiatives and
improvements
- Use Human-Centered Design Practices and design-centric
methodologies to improve our customer experience (CX) through
identifying Customer problems, using Customer feedback, and moving
from ideation to execution
- Lead the creation of customer and internal system requirements
that support the customer
- Own the details of the customer journey, as well as set the
conceptual visual direction for which the UX Designers will execute
against
- Evangelize designing with a systematic approach, educating
fellow architects, designers, and engineers about best practices
for working with shared components/patterns
- Build trusted relationships with product, engineering peers,
and stakeholders with a focus on building consensus and driving CX
through influence and collaboration
- Collaborate across the business to understand business
complexities and deliver solutions to improve Customer and Inker
satisfaction
- Work in partnership with your peers in UX Design - providing
the context for the Design team to deliver high-quality design
against our evolving design system.How youll be measured:
- Setting a clear vision for the evolution of our customer
experiences within the product portfolio that you support
- On elevating the functional UX strength of both the team
itself, the Technology team, and the business as a whole - being an
advocate for design-thinking
- Building consistency and cohesion in the visual communication
of our products. Creating a shared language for all stakeholders in
the product development lifecycle
- Delivering measurable KPI improvements to the business - either
through sales / conversion gains or builds in satisfaction or
quality control.What were looking for:
- 4+ years of experience creating consumer-facing digital
products in an in-house environment
- A background in user experience, visual, and interaction
design
- Mastery of core skills: research, discovery, IA, concepting and
design; and soft skills: empathy, curiosity, collaboration, and
communication
- Software Experience in Sketch, InVision, CSS, and HTML
- A portfolio demonstrating your passion for simple, intuitive,
and beautiful user-centered designs
- Excellent communicator, ability to communicate complex
interaction concepts clearly and persuasively across different
audiences, and varying levels of the organization
- Able to clearly articulate CX decisions in a compelling way and
create narratives that bring stakeholders onboard and influence
your team members; you have a natural ability to clearly articulate
design decisions in a compelling way
- Open to feedback and critical analysis of work; participates
and positively influences critique culture
- Experience producing high-quality, comprehensive documentation
that equips our teams to understand the problem, the solution, and
how to get it solved.Our Perks:We strive to live by the Golden Rule
and create an environment that supports Team Members both
professionally and personally. You can look forward to:
- Working for a & locally recognized top employer with
competitive pay, benefits, and perks
- Opportunities for growth and development
- Volunteer opportunities through our Three Hearts Volunteer
Team
- Wellness Program OfferingsPlease submit a letter of interest
with your application.CustomInk, LLC (""Custom Ink"") is an Equal
Opportunity Employer. We celebrate diversity in all forms and are
committed to maintaining a discrimination-free workplace that
treats applicants and employees with dignity and respect. Our
employment process is conducted without regard to race, color,
religion, nationality or ethnic background, sex, pregnancy, sexual
orientation, gender identity or expression, age, disability,
protected veteran status, genetic information, or other attributes
protected by state, federal, and local law.Custom Ink uses E-Verify
to confirm the employment eligibility of all new team members. To
learn more about E-Verify, including your rights and
responsibilities, please click .Read about our commitment to the
safety of our team members during COVID-19 .
Keywords: Custom Ink , LLC, Arlington , Senior UX Architect (Remote Opportunity), Other , Clifton, Virginia
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