Order Taker Room Service PM - The Ritz-Carlton, Pentagon City - (21109998)
Company: Marriott International, Inc.
Posted on: November 19, 2021
Live Fully at Marriott International - #1 Leader in Hospitality
At Marriott International, you have the opportunity to grow in your
career, work with teammates that feel like family, and help make
our world a better place.
The Ritz-Carlton, Pentagon City, located at 1250 S Hayes St,
Arlington, VA , 22202 is currently hiring a Order Taker Room
Responsibilities include: Take room service orders over the phone.
Answer questions on menu selections, and check with kitchen staff.
Answer guest questions or concerns regarding the origin, vintage,
and style of various wines. Place and log call back for room
service order. Notify guests and management of delays in service
delivery. Communicate additional meal requirements, allergies,
dietary needs, and special requests to the kitchen. Maintain
cleanliness of work areas throughout the day. Record transaction in
MICROS system at time of order. Complete all closing reports,
including MICROS reports. Process all payment methods.
Follow all company and safety and security policies and procedures;
report accidents, injuries, and unsafe work conditions to manager;
and complete safety training and certifications. Ensure uniform and
personal appearance are clean and professional, maintain
confidentiality of proprietary information, and protect company
assets. Welcome and acknowledge all guests according to company
standards, anticipate and address guests' service needs, assist
individuals with disabilities, and thank guests with genuine
appreciation. Speak with others using clear and professional
language, and answer telephones using appropriate etiquette.
Develop and maintain positive working relationships with others,
and support team to reach common goals. Ensure adherence to quality
expectations and standards. Stand, sit, or walk for an extended
period of time. Move, lift, carry, push, pull, and place objects
weighing less than or equal to 10 pounds without assistance.
Perform other reasonable job duties as requested by
Apply now at :
Marriott International is consistently recognized as an employer of
choice globally by FORTUNE magazine, DiversityInc and Great Places
to Work Institute, among others.
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Visit marriott.com/careers to learn more about our workplace
culture and career opportunities.
Marriott International is an equal opportunity employer.We believe
in hiring a diverse workforce and sustaining an inclusive,
people-first culture.We are committed to non-discrimination
onanyprotectedbasis, such as disability and veteran status, or any
other basis covered under applicable law.
Keywords: Marriott International, Inc., Arlington , Order Taker Room Service PM - The Ritz-Carlton, Pentagon City - (21109998), Other , Arlington, Virginia
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