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UX Designer - Loss Prevention

Company: Amazon.com, Inc.
Location: Arlington
Posted on: June 9, 2021

Job Description:

Have you ever wanted to solve a mystery or be part of solving a case? Are you fascinated by detective stories or crime shows on TV? The Loss Prevention team investigates theft and fraud against Amazon, working in ambiguity to identify these instances and quickly mitigate or resolve them. Within Loss Prevention, the LEAP team hosts a suite of internal LP customer interfaces used across all of Amazon's sites and devices to support LP metrics, engagement, communication and investigations. This position is part of the LEAP team which is responsible for building the technology that powers LP across Logistics, supply chain, fulfillment, retail and other business. As a UX Designer or Senior UX Designer, you will have a significant impact on the user experience for LP.

In this role, you will collaborate with a number of different groups across the organization. You will work with product teams to identify design goals and requirements, work with web developers on implementation, and work with website leadership on design reviews. The ideal candidate for this position will be customer-obsessed, detail-oriented and comfortable working on highly technical teams as well as able to handle multiple projects in a fast-paced environment.

Responsibilities

As a UX Designer for Loss Prevention, your responsibilities will include:

  • Relentlessly simplify and distill complex business processes into intuitive and elegant UIs.
  • Create process flows, conceptual diagrams, wireframes, and mockups to effectively communicate high-level design strategies and detailed interaction behaviors.
  • Drive the development and communication of design guidelines and patterns, with focus on providing a consistent and intuitive experience across the LP Portal
  • Provide design leadership to technical teams by fostering a shared understanding of the customer-centric intersection between design, business and technology through on-going application reviews.
  • Be resourceful and creative to overcome obstacles and turn challenges into opportunities.
  • 3+ years' of design experience
  • An available online portfolio
  • Experience in a variety of design tools such as Balsamiq, Omnigraffle, Photoshop, Illustrator, Visio, and Dreamweaver.
  • Practical knowledge of user-centered design methodologies, usability principles, web-based information architecture and design.
  • Visual design expertise demonstrated through mockups, prototypes, and style guides.
  • Experience with communication across teams (presentation and interpersonal) and analytical skills (ability to communicate complex, interactive design concepts clearly and persuasively across different audiences and varying levels of the organization).
  • Experience working in a collaborative team and working directly with developers for implementation of designs.
  • Experience with agile/scrum
  • Ability to create functional prototypes in HTML, JavaScript, CSS.
  • Comprehensive understanding of the current state of web and mobile design best practices.
  • Bachelor's degree in design, human-computer interaction (HCI), or equivalent professional experience as an interactive/user experience designer.
  • A strong portfolio demonstrating past work experience creating great user-centered design solutions.
  • Experience designing customer facing retail products.
  • Familiarity with the technical considerations involved in designing for complex systems.
  • Proficiency with web and mobile design standards and accessibility compliance.
  • Experience defining and maintaining design patterns and UX standards.

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Keywords: Amazon.com, Inc., Arlington , UX Designer - Loss Prevention, Other , Arlington, Virginia

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