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Cash Application Analyst

Company: Amazon.com, Inc.
Location: Arlington
Posted on: June 8, 2021

Job Description:

Would you like the opportunity to use your cash application expertise to help drive Amazon's flywheel? Do you want to be involved in creating new global cash application processes, finding creative solutions to cash application issues leveraging technology, process improvement, change management and more?

The Global Accounts Receivable (GAR) team is seeking a passionate and energetic Cash Application expert to help achieve our vision to provide world-class Order-to-Cash (O2C) experience to our internal and external customers in support of Amazon's journey to become earth's most customer-centric company.

Cash Applicator analyst plays a critical role in enabling the Global Cash Operations vision and strategy. They do so by ensuring that policies, procedures and technology are correctly deployed, understood and adopted while providing the front line teams with the training and day to day support needed to operate smoothly and effectively.

The typical day of a cash applicator involves troubleshooting issues and answering questions from front line employees, resolving unidentified cash, analyzing root cause of cash application issues and working with cross functional teams, technology and banking partners to find scalable solutions.

The ability to self-organize and prioritize, work with global teams, handle multiple projects and initiatives at once, work to tight deadlines and earn the trust of stakeholders are critical to success in this role. The ideal candidate has deep cash application operations subject matter expertise, some experience in project management, excellent communication and training skills, and an innate passion for problem solving, process improvement and finance technology.

Primary Responsibilities include:

  • Timely investigating and resolving unidentified cash receipts, including working across organizations and teams, directly with banks and by contacting payers
  • Identifying and resolving root causes of unidentified receipts
  • Work with Accounting to implement and execute controls to ensure cash accounts are reconciled
  • Support month end closing process
  • Establish best practices, document standard operating procedures and train cash application team
  • Become and be recognized as subject matter expert of cash application policies, processes, procedures and tools.
  • Author, catalog and maintain up to date SOPs, process documents and desktop procedures.
  • Advocate and drive adoption of cash application tools, provide reporting and insights and work with front line managers to address adoption gaps.
  • Represent users' needs to the tech teams and Global Process Owners by gathering feedback, and writing and grooming user stories.
  • Conduct time studies and other efforts to measure the efficiency of the cash application operations, the impact of process and tools improvements and to provide feedback to floor managers, product and tech organizations.
  • Bachelor's Degree
  • 2+ years experience in program or project management
  • Experience working on new product cash application product launches
  • Excellent MS Office skills
  • Experience working in a multi national organization collaborating with global teams
  • Accounting experience

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Keywords: Amazon.com, Inc., Arlington , Cash Application Analyst, Other , Arlington, Virginia

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