The retail segment, which operates in seven states, markets
motor fuel and convenience merchandise through a network of
approximately 350 company-operated convenience store locations
operated under the MAPCO Express, MAPCO Mart, Fast Food and Fuel,
Favorite Markets, Delta Express and Discount Food Mart brand
Customer Service Leader Opportunity
* Meet company customer service standards. * Follow company cash
control policies and procedures. * Adhere to all laws and
regulations regarding the sale of any government regulated products
and services. * Obey company and health department safety
guidelines for food preparation. * Detail cleaning of store
interior and exterior according to company standards. * Stock and
rotate products including coolers and/or freezers. * Complete
training activities and pass minimum job performance standards. *
Follow company general rules of conduct and code of ethics. *
Motivate sales associates to grow the store sales and profitability
using suggestive selling techniques. * Assist the store manager in
hiring, developing, and training others in store to meet company
standards and guidelines. * Other duties as assigned.
* Value time and use your time effectively and efficiently. *
Concentrate your efforts on the more important priorities and can
attend to a broader range of activities. * Get more done in less
time than others.
* Enjoy working hard and seize more opportunities than others. *
Not fearful of acting with a minimum of planning.
* Act with customers in mind and be dedicated to meeting the
expectations and requirements of internal and external customers. *
Get first-hand customer information and use it for improvements in
products and services.
* Pursue everything with energy, drive, and a need to finish. *
Seldom give up before finishing, especially in the face of
resistance or setbacks.
Lifting up to 40 pounds 10%
Capable of working in a fast-paced environment that requires
being on your feet for an extended period of time.
Travel Requirements- 0 overnight stays per year
Handle Hazardous Materials- 5%
Educational Qualifications and Experience:
* Customer service experience desired * Ability to perform
multiple tasks at one time * Read, understand, and speak English at
an eighth grade level * Comprehend and perform basic math skills *
Understand, comprehend, and perform basic computer and
We are an equal opportunity employer and all qualified
applicants will receive consideration for employment without regard
to race, color, religion, sex, sexual orientation, gender identity
or national origin, disability status, protected veteran status, or
any other characteristic protected by law. Equal Opportunity