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Bilingual Spanish-English Admissions & Sales Specialist

Company: Inlingua Washington DC
Location: Arlington
Posted on: May 3, 2021

Job Description:

Job Description The Bilingual Admissions & Sales Specialist is responsible for pertinent Administrative duties which include, but are not limited to, welcoming and registering new and current students; answering phones and providing friendly, accurate service with a focus on customer recruitment and retention; responding to student inquiries and converting to enrollments; filing and archiving; maintaining and updating inquiry databases; creating and sending accurate invoices to students or third party recruiters; protecting student information; receiving and reporting payments; communicating with Academic and Administrative departments as necessary; attending training sessions and department meetings regularly; covering open shifts at the Front Desk when necessary; dealing with complaints from customers; maintaining a well-organized and clean reception area; reporting any operational or logistical problems to the Director of Operations. OTHER FUNCTIONS AND RESPONSIBILITIES Provides information about school programs, levels, and costs Maintains an upbeat and positive image of the school Verifies completeness of student applications Administers placements tests Collects and processes payments Sets up, organizes and maintains student files Contacts students regarding financial matters Regularly follows up with all bookings in a timely, professional manner Helps direct student requests to the appropriate department Other duties as assigned REPORTING RELATIONSHIPS The Bilingual Admissions & Sales Specialist reports to the Director of Operations. REQUIRED QUALIFICATIONS Bachelor's Degree preferred. Those without a Bachelor's Degree will also be considered if they are otherwise exceptional candidates.
Attention to detail Excellent customer service skills and interpersonal skills Bilingual fluency in English and Spanish required Excellent computer skills Some general business and sales knowledge desired PROFESSIONAL DEVELOPMENT EXPECTATIONS Expected to remain current on relevant qualifications by continuous education and training Company Description inlingua Washington DC is a world-class language school specialized in English as a Second Language located in Arlington, Virginia, adjacent to Washington DC. inlingua Washington DC was established in 1986 and is part of the inlingua International network which is the world's largest association of independent language schools. inlingua International was founded in 1968 in Switzerland. Today, there are approximately 350 inlingua centers in over 44 countries.

inlingua Washington DC is proudly accredited by the Commission on English Language Program Accreditation (CEA) and upholds the CEA Standards for English Language Programs and Institutions. CEA is recognized by the U.S. Secretary of Education as a national accrediting agency for English language programs and institutions in the U.S.

Additionally, inlingua Washington DC is the largest IELTS testing center in the US, as well as an Official TOEFL Testing Center for the iBT TOEFL.

Keywords: Inlingua Washington DC, Arlington , Bilingual Spanish-English Admissions & Sales Specialist, Other , Arlington, Virginia

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