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Senior UX Content Strategist/Writer

Company: Centene
Location: Arlington
Posted on: May 3, 2021

Job Description:

You could be the one who changes everything for our 24 million members. Centene is transforming the health of our communities, one person at a time. As a diversified, multi-national Fortune 50 and rapidly growing organization, our mission is fueled by exceptional talent. To support our rapid growth, we are building our East Coast headquarters and innovation hub here in Charlotte.About UsWe are revolutionizing the world of healthcare through digital transformation and building a world-class software engineering practice. Our high caliber team delivers leading-edge technology and drives innovation to solve complex business challenges. Using collective innovation we are turning visions into action and challenging what is possible to support the healthcare of 1 in 15 individuals.About YouYou are a highly collaborative, strategic risk-taker driven to make a difference and change the face of healthcare. You thrive in a supportive, result-oriented community and are committed to the relentless pursuit of continuous growth. You are highly agile, excel in fast-paced environments, and willing to push outside your comfort zone. You are ready to find your purpose at work.The RoleThrive as a Senior UX Content Strategist/Writerchallenged with defining and aligning a coherent, engaging multi-channel consumer experience delivered through both traditional graphical and conversational UIincluding research, testing and development in an Agile environment.Senior UX Content Strategist/Writer you will:Responsible for creating, updating, and maintaining content on websites, as well as monitoring and troubleshooting problems.Serves as a liaison between all business groups and digital marketing; implementing and scheduling promotions and campaigns.Manages content reviews and audits, producing and maintaining accurate reports and logs of changes.Design, update, and maintain content on websites to optimize user experience.Monitor and analyze website usage to determine health plan needs and recommend content updates and featuresMonitor, identify and troubleshoot website performance issues.Serve at liaison between internal business groups and digital.Manage content reviews and audits, including providing qualitative analysis of website content and making recommendations to align with business goals.Produce and maintain accurate logs of web changes to monitor data changes and track potential internal errors.Recommend and implement Search Engine Optimization (SEO) to all web pages.Additionally you will bring:Bachelors degree in Marketing, Business, or related field. 4+ years of website development, marketing, content management experience. Experience with HTML, SEO, CMS, project management, web analytics and AEM content management systems preferred. Previous experience writing for an Enterprise Website preferred Experience understanding brand tones and how they function within design systems. Experience with Sketch and Adobe preferred Experience with Figma a plus Previous experience writing for a Chatbot highly preferred Experience in working with conversational UX preferred Ability to translate written English to Spanish is highly preferred Experience in the healthcare industry with digital health experience a plus Proficient in Agile development Thrive in a fast paced, ever-changing market and environmentCentene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law.JobSummaryJob number: 1215575Date posted : 2021-02-16Profession: Corporate & Professional servicesEmployment type: BothSDL2017

Keywords: Centene, Arlington , Senior UX Content Strategist/Writer, Other , Arlington, Virginia

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