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Facilities Support Services Specialist

Company: QED Enterprises Inc
Location: Arlington
Posted on: May 3, 2021

Job Description:

QED Enterprises (QED) was founded on the principles that we provide Quality services to our clients; we strive for Excellence in all that we do; and we are Driven to meet our customers' missions on time, within budget, and with the exceptional attention to detail our customers have come to expect of QED.

Title: Support Service Specialist

Location: Arlington, VA

Clearance Level: None (may require SECRET clearance eligibility)

Summary/Description: The Support Service Specialist provides planning, coordination, and comprehensive support services in most of the following areas: office furnishings, expendable supplies, and services; property management and accountability; space management; telecommunications; building management; mail operations; the recycling program; liaison with the building services vendor and their facility staff and in other areas as assigned.

Typical duties include:

  • Business/Facility Management: Liaises with the building owner and management company and provided engineering and maintenance contractors on issues regarding the HVAC, ventilation, space renovation, and operation and maintenance. Ensures adequate level and quality of services are provided that support FSI's atypical (not traditional office) programs.
  • Telecommunications: Coordinates and arranges with staff for all telephone-related services, as well as other communications digital senders and data-FAX services. Maintains a working relationship with government and commercial telephone company staff.
  • Property Management: Oversees the property management program for property and equipment as directed by the Accountable Property Officer. Individual also oversees current annex records of non-expendable property, assists with reconciling discrepancies, processes disposal actions, assists with conducting inventories, routes necessary paperwork such as transfer documents and property removal documents to the Accountable Property Officer at the main campus for necessary approval signatures.
  • Security Management & Safety: Liaises with Diplomatic Security and/or the on-site DS guard force concerning security issues, ensuring that management is aware and complies with the Department's security regulations. Reports alleged security violations to the General Services Division Director who is also the Bureau Unit Security Officer.
  • Space Management: Coordinates office moves, including the preparation of plans for the layout of personal property, and the integration of telecommunications, computer, and/or audio-visual requirements. Oversees the movers. Works with staff and contractors on the use of modular workstations and furniture that ensures optimum space utilization and efficiency.
  • Miscellaneous: Provides technical assistance of the operations of mail services, liaises with the Bureau of Administration regarding shuttle bus service, handles staff and student issues. Provides assistance to instructors and students in instances where programs utilize activities as a real-life, hands-on training exercise. Provides support to special events sponsored by the Institute. Performs work to arrange the provision of services such as catering; rental of chairs, tables, tents, risers, etc.; additional security officers; additional contract labor support; and other logistical support.

Required Skills and Qualifications:

  • U.S. Citizenship.
  • Fluency in the English Language.
  • 3 years of relevant experience.
  • Superior organization skills with a high level of attention to detail.
  • Excellent verbal and written communication skills.
  • The ability to interact effectively in a multicultural setting.
  • Excellent customer service skills.
  • Ability to follow technical direction; work independently and as part of a team.
  • The ability to effectively utilize Microsoft Office business applications software sufficient to meet the needs of their specific position (e.g. Microsoft Outlook, Excel, Teams, PowerPoint, SharePoint).
  • A broad knowledge of administrative management concepts and practices sufficient to allow the incumbent to actively implement the Institute's general services program, provide advice and guidance to the full range of Institute employees, and training to staff members.
  • A knowledge of laws, regulations, policies and precedents covering building and facility management, general services work sufficient to implement changes in policies,
  • A knowledge of property management regulations and procedures in order to ensure the proper utilization and accountability of Institute property.
  • A knowledge of Departmental, federal and local safety/security laws, regulations and building codes in order to implement, monitor, improve, test, and determine corrective actions regarding the safety and security of all persons occupying and visiting.
  • Ability to communicate well in writing to prepare memoranda, reports, e-mails and other written materials.
  • Ability to communicate well orally to provide advice to Institute managers and employees, give recommendations, conduct project presentations.
  • Good negotiating skills are required for the incumbent to achieve Institute goals in interactions with other bureaus, offices and organizations.

Preferred Skills and Qualifications:

  • Work experience in an educational or training institute.
  • Skills or experience relevant to the particular training division that the contractor is being proposed to support (e.g. foreign language skills in SLS or regional experience in SPAS/AS).

Education and Certifications:

  • High School Diploma Required, relevant Associates or Bachelor's degree preferred.

About Us: QED Enterprises, Inc. (QED) was founded in 2007 by two former special forces operators, a service-disabled retired Army Green Beret and former Navy SEAL, to provide clients with the technologies, facilities services, and security to perform their mission. It is QED's first priority to provide the highest quality of service in the safest possible manner by utilizing the expertise of the most knowledgeable personnel in their field. Though we are a small business, we are highly experienced and capable. Our management experience and proven quality control methodologies reduce unnecessary labor time, which lowers costs and improves the safety and security of our clients.

We are ISO 9001:2015 certified, DCAA approved, and CMMC Level 3 Ready. QED is an SBA certified 8(a) small business and a Department of Veterans Affairs Center for Verification and Evaluation (CVE) certified service-disabled veteran-owned small business (SDVOSB). All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, protected veteran status, or disability. Applicants must be able to perform the essential functions of the job. Reasonable accommodations will be made to allow employees to meet the essential functions of the job unless those accommodations cause undue hardships to the employer. To request a reasonable accommodation, contact the Human Resources Department at

  • Service-Disabled Veteran Owned Small Business
  • SBA certified 8(a) business
  • VEVRAA Federal Contractor
  • Affirmative Action Employer
  • Veterans and Individuals with Disabilities are highly encouraged to apply

Keywords: QED Enterprises Inc, Arlington , Facilities Support Services Specialist, Other , Arlington, Virginia

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