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Sr. Customer Success Manager - Account Management

Company: Turn2Partners
Location: Arlington
Posted on: May 3, 2021

Job Description:

Our client is seeking a Sr. Customer Success Manager to join their team!Responsibilities: Support customers of all levels needs and requests by providing exceptional account management and developing meaningful relationships. Understand customers' needs and be able to guide them through a plan of action. Lead every aspect of the post-sale relationship, onboarding, training, regular check-ins, ongoing support, and renewal. Work with internal partners to develop solutions that meet customers' needs and standardsBecome an expert on our product and be able to explain it to customers and aid them in their use of itMeet client success metrics Required Experience:3-5 years' experience minimum with account management Somewhere between several $100k and no less than $100k of account management and managing corporate clients. SaaS and/or subscription experience

Keywords: Turn2Partners, Arlington , Sr. Customer Success Manager - Account Management, Other , Arlington, Virginia

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