ECAMS Watch Officer

Company: Sebastian Tech Solutions
Location: Arlington
Posted on: May 3, 2021

Job Description:

Job Description Enterprise Computing Applications Monitoring Support (ECAMS) Watch Officer We are currently seeking an experienced Enterprise Computing Applications Monitoring Support (ECAMS) Watch Officer in support of 24/7/365 operations. Suggested External Posting Title: System Administrator Monitoring Shift Schedule: 7 a.m.-7 p.m. Sunday Tuesday and every other Wednesday 7 p.m.-7 a.m. Sunday Tuesday and every other Wednesday 7 a.m.-7 p.m. Every other Wednesday and Thursday-Saturday 7 p.m.-7 a.m. Every other Wednesday and Thursday-Saturday Position Overview: Provide active onsite operations, monitoring, and troubleshooting of IT systems and subsystems via various tools to support enterprise services to worldwide customer base. Through the use of various IT tools members are expected to identify performance issue, isolate fault(s), correct fault(s), and escalate when necessary within Service Level Agreements. Must be detail oriented and document all worked performed via appropriate ticketing/tracking system Collaborate closely with customers, other teams, and management to resolve incident(s) via verbal and written communications while providing regular updates until incident(s) are resolved. Must be able to provide summary reports to both technical and non-technical individuals that address identification of the incident(s), steps taken resolve incident(s), and root cause of incident(s). Must be proficient with Microsoft Office Suite Perform Administrator functions, including creation, modification, and deletion of accounts across various systems. Perform workstation and server patching and other duties as they apply to supporting Tier III initiatives Required: Active TS clearance Active DoD 8140 IAT Level II cyber certification or better Minimum 3 Years experience in Tier III Support operations Proficiency with Monitoring, Ticketing, Troubleshooting, and Reporting tools Hands on experience with Server Administrations including virtualization Commitment to adapting and adhering to best practices Attention to detail and professionalism Desired : Experience with Organizational Messaging Systems (OMS) and subsystems including AMHS,ECGS,ITS, and MCS Hands-on experience with VMWare, SCOM, Aternity, Remedy, Prism and Splunk Active DoD 8140 IAT Level III certification Bachelors degree in Computer Science or related IT or technical field

Salary: Negotiable Benefits: Full

STS is a growing company with offices in Jonesboro, Arkansas and Northern Virginia. We provide excellence to our customers and support our personnel in their professional journey. Come grow with us! Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection Paid Leave and Retirement. STS will never ask you to provide payment-related information at any part of the employment application process. And STS will communicate with you only through emails that are sent from a STSCanDo email address. If you receive an email purporting to be from STS that asks for payment-related information or any other personal information, please report the email to security@STSCanDo. All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. STS will also consider for employment qualified applicants with criminal histories consistent with relevant laws. Company Description STS is a growing company with offices in Jonesboro, Arkansas and Northern Virginia. As as small company, our employees have personal contact with upper management, and encouraged to develop and refine work-related skill sets. A primary goal of STS, is to promote from within. STS provides free training for our employees to advance into higher skilled, higher paying jobs.

Keywords: Sebastian Tech Solutions, Arlington , ECAMS Watch Officer, Other , Arlington, Virginia