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Configuration Specialist - 717784

Company: Computer Technologies Consultants, Inc. (CTC)
Location: Warrenton
Posted on: May 3, 2021

Job Description:

Configuration Specialist - 717784

Warrenton, VA

Computer Technologies Consultants (CTC) is seeking an experienced IT Project Manager to support a classified Intelligence Community customer in Warrenton, VA

Our Client is the leading provider of enterprise, web-based learning management software. Their powerful yet easy-to-use solutions are leveraged by organizations dedicated to building world-class learning enterprises inspired and focused on delivering exceptional results. Their software is being used by some of the world's largest, most successful organizations, including Fortune 500 companies and government agencies.

What's in it for you?

  • Direct Hire with Highly Competitive Salary
  • Comprehensive benefits package to include Medical, Dental, Vision, including HSA account option
  • 401k with company match
  • PTO and Paid Holidays

With offices in Washington DC and San Diego, CA, CTC is a leading technology company providing lifecycle IT, data analytics, cloud, agile software development, DevOps, Test Automation, Cyber Security, and infrastructure solutions. Additionally, we provide Professional Recruiting Services as we proudly support the unique needs of U.S. Defense, Intelligence, and Federal Civilian agencies as well as Fortune 1000 companies.

Job Description:

The Configuration Specialist position is one that is highly collaborative with other members of the client talent development team. This position will serve as advanced functional application support, playing a critical role in educating client staff and supporting the rollout of the Learning Management System (LMS) to the workforce by preparing information and training materials, documenting workflows, supporting implementation decisions, and transitioning existing content into the LMS.

Responsibilities include, but are not limited to the following:

  • Manage the standards, procedures, reporting (including creating and running standard and ad hoc reports) and overall functionality of the LMS. This includes implementing several LMS features that deliver enhanced personalization, accessibility, and efficiency in managing administrative and reporting requirements.
  • Work with the client in developing best approaches to use the software as a means to accomplish their LMS objectives
  • Work with client to define configuration requirements as well as create supporting functional designs
  • Collaborate with, consult, and advise instructional designers and other key stakeholders of the LMS environment to support the development and deployment of content
  • Support global system administrators in use of the LMS
  • Create detailed, ad hoc job aids as needed
  • Work with cross functional project teams through the full Software Development Lifecycle (SDLC) on documenting and translating business requirements
  • Troubleshoot application and implementation issues by taking ownership of questions, researching application issues and providing appropriate solutions
  • Provide product feedback (customer requirements, product shortcomings, enhancements, etc.) to product management and/or development
  • Conduct informal and formal training sessions on related topics of interest to the client staff

Required:

  • Bachelor's Degree (in Education, Business Management, Human Resources, Organization Development) or equivalent work experience
  • 5+ years related work experience

Preferred:

  • 3 or more years of Learning Management Systems experience
  • Experience administering and coordinating regulatory and/or compliance training

Core Competencies:

  • Strong customer service orientation
  • Excellent problem-solving skills
  • Ability to manage confidential data securely and discretely
  • Ability to work effectively and collaboratively with people from diverse backgrounds
  • Organizational and planning skills with attention to detail and follow through
  • Independent decision making and sound judgment
  • Excellent oral and written communication skills
  • Ability to prioritize and proactively problem solve in fast-paced environment
  • Ability to facilitate meetings, training, and group processes

Required Clearance:

  • TS/SCI with Full Scope Poly

Keywords: Computer Technologies Consultants, Inc. (CTC), Arlington , Configuration Specialist - 717784, Other , Warrenton, Virginia

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