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Human Services Specialist (Family Support Worker)

Company: Arlington County, VA
Location: arlington
Posted on: May 3, 2021

Job Description:

Position Information

The Child and Family Services Division (CFSD) of the Department of Human Services is hiring a Family Support Worker to support case managers in providing child welfare services to children and parents. This Family Support Worker will perform work in the community assisting clients in implementing service plans and achieving plan goals which focus on the safety, permanency, and well-being of children while working to stabilize and support families. This interaction with children and families may include services such as teaching and modeling parenting skills, assisting with grocery shopping, providing guidance in accessing public benefits, accompanying clients to appointments, and identifying safe and affordable housing. This Family Support Worker serves a culturally and ethnically diverse population.

Responsibilities include:

* Monitors supervised visits between siblings, biological parents, and foster parents to assess and document interactions; * Promotes parenting skills of parents and caregivers through hands-on approaches and exercises; * Assists with the scheduling and coordinating of client appointments; * Transports clients to visitations and appointments with service providers; * Serves as a liaison between community-based agencies and CFSD case managers to support timely and effective service delivery; * Develops links and relationships with resources in the community to make referrals when appropriate; * Participates as a trained Family Partnership Meeting (FPM) coordinator/facilitator to support the FPM team when conducting FPM meetings; * Collaborates with case managers in requesting case-related information, contacting agencies, and completing searches which may include connecting with difficult to locate family members; * Provides services related to planned or emergency placement of children; * Participates in case and supervisory conferences to provide input and progress on services provided; and * Documents assessments and services provided in electronic database.

The primary purpose of this position is providing program support to the Child and Family Services Division. The work involves is sensitive in nature involving children placed in foster care due to abuse and neglect, and children who are at-risk of foster care placement. The family support worker carries out decisions made by the supervisory social worker in compliance with federal, state and agency guidelines. The position will require initiative to choose a course of action from many alternatives and an ability to respond quickly in crisis.

Arlington County DHS is committed to delivering client services in an effective, equitable, respectful, and trauma-informed manner. Our staff is dedicated to ensuring our clients are approached, engaged and cared for in ways that demonstrate competency, sensitivity and awareness of factors which impact the client experience including but not limited to: cultural identity, gender, racial, and ethnic diversity, religious/spiritual ascription, physical capability, cognitive and literacy levels, sexual orientation, and linguistic needs. Selection Criteria


* Bachelor's Degree in Social Work, Sociology, Psychology, Special Education, Mental Health, or Counseling; and * At least one year of experience providing direct services to children and families involved with child welfare.

Substitution: A directly related higher level degree as described above and experience providing social services to children in the welfare system may substitute for the education requirement . Additional directly related experience may substitute for the education requirement on a year-for-year basis.

Desirables: Preference may be given to candidates with experience in one or more of the following:

* Master's degree in Human Services, Counseling, Psychology, or other directly related field; and/or * Providing child welfare services to individuals from diverse cultural/ethnic backgrounds.

Special Requirements

Applicant must possess or obtain by the time of appointment, a valid motor vehicle operator's license from the applicant's place of residence or the applicant must have the ability and willingness to use alternative methods of transportation to perform assigned duties and responsibilities at locations other than the primary worksite. The applicant must authorize Arlington County to obtain, or the applicant must provide, a copy of the applicant's official state/district driving record. Any offer of employment may be contingent upon a favorable review of the applicant's driving record.

A background check is required and may include checks of the following: criminal record, driving record, education, professional licensure, and credit check and may require signing a release authorizing the County to obtain this information. The position will require travel around Arlington County. Applicant must possess or obtain by the time the appointment a valid Driver's license from the applicant's place of resident or be willing to use alternative modes of transportation.

A pre-hire background check and State of Virginia Child Welfare and Neglect Central Registry will be required.

Additional Information

An online application is required.

Work Hours: This is a full-time (40 hour per week) position.

Scope of work generally performed Monday through Friday, between the hours of 8:00 a.m. to 5:00 p.m. Occasional evening and weekend work may be required.

The office is located at 2100 Washington Blvd (Sequoia Plaza); however much of the work (50%) is performed at locations in Arlington County and the surrounding jurisdictions.

Please complete all sections of the application. Your responses to the supplemental questionnaire are considered part of the selection process and are required for this position. Please do not give "see resume" as a response to the questions. Incomplete applications will not be considered. Please provide details to receive full credit for your experience.

Arlington County Government employee benefits depend on whether a position is permanent, the number of hours worked, and the number of months the position is scheduled.

Specific information on benefits and conditions of employment can be found on the Arlington County Human Resources Department website:

Permanent, Full-Time Appointments

All jobs are permanent, full-time appointments unless otherwise stated in the announcement. The following benefits are available:

Paid Leave: Vacation leave is earned at the rate of four hours biweekly. Leave accrual increases every three years until eight hours of leave are earned biweekly for twelve or more years of service. Sick leave is earned at the rate of four hours biweekly. There are eleven paid holidays each year.

Health and Dental Insurance: Three group health insurance plans are offered - a network open access plan, a point-of-service plan, and a health maintenance organization. A group dental insurance plan is also offered. The County pays a significant portion of the premium for these plans for employees and their dependents. A discount vision plan is provided for eye care needs.

Life Insurance: A group term policy of basic life insurance is provided at no cost to employees. The benefit is one times annual salary. Additional life insurance is available with rates based on the employee's age and smoker/non-smoker status.

Retirement: The County offers three vehicles to help you prepare for retirement: a defined benefit plan, a defined contribution plan (401(a)), and a deferred compensation plan (457). The defined benefit plan provides a monthly retirement benefit based on your final average salary and years of service with the County. You contribute a portion of your salary on a pre-tax basis to this plan. General employees contribute 4% of pay; uniformed public safety employees contribute 7.5% of pay. Employees become vested in the plan at five years of service. The County also contributes to this plan.

For general employees, the County also contributes 4.2% of pay to a defined contribution plan (401(a)) . The County also matches your 457 contribution, up to $20 per pay period, in this plan. The 457 deferred compensation plan allows you to set aside money on either a pre-tax (457b) or post-tax (457 Roth) basis up to the IRS annual limit. New employees are automatically enrolled with a pre-tax contribution equal to 2% of your base pay.

Other Benefits: The County also offers health, dependent care, and parking flexible spending accounts; long-term care insurance; tuition assistance; transit and walk/bike to work subsidies; a college savings plan; wellness programs; training opportunities; and a variety of other employee benefits.

Permanent, Part-Time Appointments:

Part time employees who work ten or more hours per week receive paid leave and benefits in proportion to the number of hours worked per week.

Limited Term Appointments:

Benefits are the same as permanent appointments except that the employees do not achieve permanent status.

Temporary Regular Appointments:

Temporary regular employees who work 30 hours or more per week are eligible for health, dental, and basic life insurance as described above. They are also eligible for vacation, sick leave, and paid holidays.

Temporary Seasonal and Occasional Appointments:

Temporary employees who work on a seasonal basis or variable hours receive sick leave, but do not normally receive other paid leave or benefits. Exceptions are noted in individual announcements.


Please provide the following: Highest level of degree earned: Area of focus: Years of full-time experience providing social services to children involved with child welfare.


Please refer to the selection criteria. Please provide complete details of work experience providing social services to children in the welfare system which qualify you for this position including name of employer, dates of employment, and responsibilities performed. Please do not respond with "see resume".


Please use this space below to provide any additional information or work experience in a child welfare setting which you would like to be considered.

Required Question

Agency Arlington County

Address 2100 Clarendon Blvd, Suite 511

Arlington, Virginia, 22201

Phone 703-228-3500


Keywords: Arlington County, VA, Arlington , Human Services Specialist (Family Support Worker), Other , arlington, Virginia

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