Transforming the future of healthcare isn’t something we take
lightly. It takes teams of the best and the brightest, working
together to make an impact.
As one of the largest healthcare technology companies in the
U.S., we are a catalyst to accelerate the journey toward improved
lives and healthier communities. Here at Change Healthcare, we’re
using our influence to drive positive changes across the industry,
and we want motivated and passionate people like you to help us
continue to bring new and innovative ideas to life.
If you’re ready to embrace your passion and do what you love
with a company that’s committed to supporting your future, then you
belong at Change Healthcare.
Pursue purpose. Champion innovation. Earn trust. Be agile.
Empower Your Future. Make a Difference. Implementation Manager –
The Implementation Manager – Pharmacy Systems successfully
managing multiple pharmacy system implementation projects . Using
their advanced knowledge of our software offerings, they are also
able to provide the customer guidance on functionality usage and
collaborate with the various stakeholders to address customers'
needs. This position also works with the support team to provide an
additional level of escalation for the more complex issues being
faced by customers.
What will be my duties and responsibilities in this job?
Responsible for setup and installation of technical systems,
applications, or process designs for client’s purchased or
outsourced technology and business process solutions.
Works directly with client to manage initial access, map and
transfer data, create process documentation, and train or
coordinate training for client users.
Tests and troubleshoots functionality of installed systems;
identifies and documents technical issues to be escalated to
product and system integration teams for resolution.
Provides feedback based on client experiences to product and
professional services teams for product and process
May work directly with clients on-site or provide installation
What are the requirements needed for this position?
Bachelor’s degree or equivalent work experiences
At Least 4 years of systems implementation experience preferably
in pharmacy systems
Possess a combination of practical and intellectual skills, as
well as ability to rapidly shift to different tasks that vary
between complex analysis, hands-on projects, and project
Ability to analyze data, determines root cause, and provides
and/or develops an appropriate solution for resolution
Excellent organizational, communication, and presentation
Project Management experience preferred
Ability to facilitate meetings and interact with all levels of
management, including VPs and Executives and work in a fast-paced
environment with multiple priorities
Proficient in standard software (Outlook, Word, Excel, Teams,
What other skills/experience would be helpful to have?
Pharmacy industry knowledge including knowledge of pharmacy
network products and services highly desirable
Experience with Linux operating system, database structure and
SQL would be ideal
Experience with creating and maintaining documentation and
training materials as well as providing training to adult
What are the working conditions and physical requirements of
General office demands
How much should I expect to travel?
Up to 75% travel as deemed necessary for client site visits
Employees in roles that require travel will need to be able to
qualify for a company credit card or be able to use their own
personal credit card for travel expenses and submit for
Join our team today where we are creating a better coordinated,
increasingly collaborative, and more efficient healthcare
Equal Opportunity/Affirmative Action Statement
Change Healthcare is an equal opportunity employer. All
qualified applicants will receive consideration for employment
without regard to race, color, religion, age, sex, sexual
orientation, gender identity, genetic information, national
origin, disability, or veteran status. To read more about
employment discrimination protections under federal law, read EEO
is the Law at https://www.eeoc.gov/employers/eeo-law-poster and the
supplemental information at
If you need a reasonable accommodation to assist with your
application for employment, please contact us by sending an email
to firstname.lastname@example.org with "Applicant
requesting reasonable accommodation" as the subject. Resumes or CVs
submitted to this email box will not be accepted.
to view our pay transparency nondiscrimination policy.
Change Healthcare maintains a drug free workplace and conducts
pre-employment drug-testing, where applicable, in accordance with
federal, state and local laws.