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Desktop Support (DOD Clearance) with Security Clearance

Company: Gridiron IT Solutions
Location: Arlington
Posted on: March 28, 2020

Job Description:

GridIron IT is seeking a Desktop Support professional to support a government contract in Arlington VA with an Active Top Secret Clearance --- Receiving, prioritizing, documenting, and actively resolving end users help requests --- Diagnosis and help request tracking tools, hands-on help at the desktop level --- Utilizes software and hardware tools, identifies and diagnoses complex problems and factors affecting network performance --- Provide reliable and timely onsite and remote IT services for customers --- Supports the installation, operations and maintenance of end-user hardware and software --- Maintains Incident Ticket Management Program, conducts laptop audits, Tech Refresh, Active Directory assistance, Tech Data Migration, Power Point presentations and configuration setups --- Installs, configures, and trouble shoots networked printers

Keywords: Gridiron IT Solutions, Arlington , Desktop Support (DOD Clearance) with Security Clearance, Other , Arlington, Virginia

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