Technical Vendor/Project Manager
Location: Reston
Posted on: June 23, 2025
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Job Description:
Technical Vendor/Project Manager Job Summary: Talent Software
Services is in search of a Technical Vendor/Project Manager for a
contract position in Reston, VA. The opportunity will be five
months months with a strong chance for a long-term extension.
Position Summary: As a Vendor Manager, you are a leader,
relationship builder, an advocate for the College Board, a
catalyst, and a collaborator. You understand Device as a Service
(DaaS), service delivery, cloud software delivery and the tools and
processes that empower efficient and resilient delivery that
adheres to top-notch service management practices. You thrive in an
environment with a strong mix of creativity and productivity. Your
eagerness and vision enable you to lead, create and learn complex
solutions. Your excellent communication and mentoring skills allow
you to effectively articulate solutions to the team while bringing
them up to speed, enabling all to make healthy contributions.
Primary Responsibilities/Accountabilities: Strategy & Communication
(40%) Solution and maintain Service Management and Service Delivery
best practices. Contribute to technology strategy and planning.
Conduct research on emerging vendors and technologies in support of
systems development efforts and recommend processes, technologies
that will increase cost effectiveness and systems flexibility.
Conduct and lead vendor reviews of monthly invoices, service
statistics (SLAs/SLOs, closer rates, etc.). Lead in the
identification and resolution of service efficiencies to drive cost
and service optimization. Design & Implementation (40%) Build and
design solutions using the best practices of Service Delivery and
Service Management. Manage day to day operations, plan for
strategic improvements Continuously develop the skills required to
work as part of the agile team in a poly-skilled development
environment. Being a subject matter expert in current technological
capabilities such as Device as a Service (DaaS), Service Delivery
and Service Management. Develop and/or modify processes/services to
automate/optimize the many DaaS services. Collaborate to define
transformation patterns/processes with cross department service
dependencies to ensure end to end delivery of DaaS use cases.
Partner with domain SMEs (ISO, Infrastructure, Network,
Observability, ITAM and Operations) to analyze the features and
capabilities required to support DaaS. Work with technology leaders
to understand business objectives and align services and vendor
product offerings with those objectives. Contribute to the
development and growth of the Vendor Management Program, through
thought leadership, design and implementation of processes and the
management of SLAs/SLOs. Manage the service queue, approve requests
when applicable. Work with ITAM and the vendor to ensure supplies
are at par levels, manage end user tech refresh Team Management
(20%) Lead Service Delivery/Management process efforts and mentor
staff in the development and usage of these best practices and
solutions to ensure optimum vendor performance and ROI Ensure
monthly invoices are accurate to pricing model, meet SLAs/SLOs as
defined within vendor contracts and penalties are applied when
appropriate. Continuously look for process improvements to drive
more efficient service delivery and greater ROI Build bridges and
strategic partnerships with our vendor partners and College Board
leadership Qualifications:A Bachelor's or master’s degree in the
field of computer science or related field preferred. Professional
training and/or certifications using ITIL, Service
Design/Management etc. Experience with: Process design and
implementation IT Asset Management, Service Design and Management
Excellent communication and collaboration skills - working
cross-functionally with other teams, multiple vendors and
stakeholders in a fast-paced environment. Ability to present ideas
in business-friendly and user-friendly language. Demonstrated
ability to develop and maintain good customer working
relationships. Exceptional analytical, conceptual, and
problem-solving abilities. Technical knowledge of Cloud Computing
and DevOps. Ability to conduct research into emerging technologies
and trends, standards, and products as required. Able to prioritize
and execute tasks in a high-pressure environment.
Willingness/ability to work off-shifts (evening, night-time,
weekend) as necessary. If this job is a match for your background,
we would be honored to receive your application! Providing
consulting opportunities to TALENTed people since 1987, we offer a
host of opportunities including contract, contract to hire and
permanent placement. Let's talk!
Keywords: , Arlington , Technical Vendor/Project Manager, IT / Software / Systems , Reston, Virginia