Senior Salesforce Developer - Team Lead
Location: Washington
Posted on: June 23, 2025
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Job Description:
Join Amgens Mission of Serving Patients At Amgen, if you feel
like youre part of something bigger, its because you are. Our
shared missionto serve patients living with serious illnessesdrives
all that we do. Since 1980, weve helped pioneer the world of
biotech in our fight against the worlds toughest diseases. With our
focus on four therapeutic areas Oncology, Inflammation, General
Medicine, and Rare Disease we reach millions of patients each year.
As a member of the Amgen team, youll help make a lasting impact on
the lives of patients as we research, manufacture, and deliver
innovative medicines to help people live longer, fuller happier
lives. Our award-winning culture is collaborative, innovative, and
science based. If you have a passion for challenges and the
opportunities that lay within them, youll thrive as part of the
Amgen team. Join us and transform the lives of patients while
transforming your career. Senior Salesforce Developer Team Lead
What you will do Lets do this. Lets change the world. In this vital
role you will be part of the Patient Support Services (PSP) product
team to deliver technology services and solutions that achieve
strategies and business goals including insights and analytics on
our Rare Disease Portfolio CRM Platform. The Specialist Software
Engineer is responsible for crafting and building secure, scalable
solutions on the Salesforce.com (SFDC) Platform working with other
Platform/Product Owners, Architects, and within the broader
technology team to develop products aligned with standard
methodologies. The candidate will support the development of the
PSP Platform at Amgen. You will stay abreast of the Salesforce
roadmap and capabilities, provide feedback to and develop standard
methodologies, optimize engineering or release processes. The
Specialist Software Engineer will collaborate with various teams
such as program management, development teams, operations, customer
service, sales, brand/marketing, legal, and safety, to lend
clarification and support to requirements definition at all stages
of the product life cycle. Primary Working hours will align with
teams in Chicago IL, and Amgens India Office but may vary. Roles &
Responsibilities: Recommend strategic, hands-on technology
solutions aligned with the patient services strategy to achieve the
greatest business impact. Lead hands-on development using
Salesforce technologies such as Apex, Visual Force, Lightning Web
Components, Aura, along with JavaScript, AJAX, HTML, and CSS. Lead
major projects, modelling data structures aligned with Health Cloud
and Service Cloud objects for patient services, while supporting
customizations and integrations for solution delivery. Provide
guidance and mentorship to junior team members. Apply hands-on
experience and best practices to build Salesforce applications,
ensuring compliance with security protocols such as
Organization-Wide Default, sharing patterns, and permissions.
Communicate software and system designs through UML. Collaborate
with team members (business analysts, QA, project managers) in a
hands-on capacity to develop test classes, automation, and validate
business logic. Conduct code reviews to ensure quality and resolve
technical challenges. Research Salesforce capabilities to meet
patient service needs, provide gap analysis, and develop estimates
for projects. Manage software delivery scope, risk, and timeline,
with hands-on ownership from conception to deployment. Contribute
to front-end and back-end development with hands-on involvement,
rapidly prototyping and implementing applications, custom reports,
and enhancements to support patient services. Stay updated with
industry trends, including generative AI, and provide hands-on
technical guidance to junior developers. Maintain documentation on
software architecture, design, deployment, and operations, while
collaborating closely with product teams, patient service teams,
and other stakeholders. What we expect of you We are all different,
yet we all use our unique contributions to serve patients. The
Salesforce professional we seek will have these qualifications.
Basic Qualifications: Doctorate Degree OR Masters degree with 2
years of experience in Computer Science, IT or related field OR
Bachelors degree with 4 years of experience in Computer Science, IT
or related field OR Associate's degree with 8 years of experience
in Computer Science, IT or related field OR Diploma with 10 years
of experience in Computer Science, IT or related field Preferred
Qualifications: Experience with SFDC Service Cloud and/or Health
Cloud in a call center environment Experience working in a
regulated industry such as healthcare or life sciences Ability to
work in a changing environment and prioritize multiple projects
simultaneously Superb interpersonal skills to work across and up
through the organization, including partner/customer concern and
mitigation of issues, risks, and business impacts Advanced
problem-solving capabilities and the ability to use constraints as
opportunities Working understanding of Agile, Scrum, Design
Thinking, and Lean Startup principles Experience with Tableau and
other reporting and analytics tools 4 years of experience
developing and customizing Salesforce.com application via web
services, Apex, SOQL, Aura, Lightning Web Components, Visual Force,
Visual Studio Code, IDE, Data Loader, Reports and Dashboards 4
years of working with clients and vendors developing solutions and
supporting projects from requirements capturing to release
management Experience integrating Salesforce.com with other
applications Salesforce and/or AGILE Certifications Experience with
Amazon Web Services and/or Amazon Connect. Professional
Certifications: Salesforce Administrator Salesforce Developer -1
Soft Skills: Excellent analytical and troubleshooting skills Strong
verbal and written communication skills Ability to work effectively
with global, virtual teams High degree of initiative and
self-motivation Ability to manage multiple priorities successfully
Team-oriented, with a focus on achieving team goals Strong
presentation and public speaking skills What you can expect from us
As we work to develop treatments that take care of others, we also
work to care for your professional and personal growth and
well-being. From our competitive benefits to our collaborative
culture, well support your journey every step of the way. The
expected annual salary range for this role in the U.S. (excluding
Puerto Rico) is posted. Actual salary will vary based on several
factors including but not limited to, relevant skills, experience,
and qualifications. In addition to the base salary, Amgen offers a
Total Rewards Plan, based on eligibility, comprising of health and
welfare plans for staff and eligible dependents, financial plans
with opportunities to save towards retirement or other goals,
work/life balance, and career development opportunities that may
include: A comprehensive employee benefits package, including a
Retirement and Savings Plan with generous company contributions,
group medical, dental and vision coverage, life and disability
insurance, and flexible spending accounts A discretionary annual
bonus program, or for field sales representatives, a sales-based
incentive plan Stock-based long-term incentives Award-winning
time-off plans Flexible work models, including remote and hybrid
work arrangements, where possible Apply now for a career that
defies imagination Objects in your future are closer than they
appear. Join us. careers.amgen.com In any materials you submit, you
may redact or remove age-identifying information such as age, date
of birth, or dates of school attendance or graduation. You will not
be penalized for redacting or removing this information.
Application deadline Amgen does not have an application deadline
for this position; we will continue accepting applications until we
receive a sufficient number or select a candidate for the position.
As an organization dedicated to improving the quality of life for
people around the world, Amgen fosters an inclusive environment of
diverse, ethical, committed and highly accomplished people who
respect each other and live the Amgen values to continue advancing
science to serve patients. Together, we compete in the fight
against serious disease. Amgen is an Equal Opportunity employer and
will consider all qualified applicants for employment without
regard to race, color, religion, sex, sexual orientation, gender
identity, national origin, protected veteran status, disability
status, or any other basis protected by applicable law. We will
ensure that individuals with disabilities are provided reasonable
accommodation to participate in the job application or interview
process, to perform essential job functions, and to receive other
benefits and privileges of employment. Please contact us to request
accommodation. Amgen is an Equal Opportunity employer and will
consider you without regard to your race, color, religion, sex,
sexual orientation, gender identity, national origin, protected
veteran status, or disability status. We will ensure that
individuals with disabilities are provided reasonable accommodation
to participate in the job application or interview process, to
perform essential job functions, and to receive other benefits and
privileges of employment. Please contact us to request
accommodation.
Keywords: , Arlington , Senior Salesforce Developer - Team Lead, IT / Software / Systems , Washington, Virginia