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Senior Telecom Support Engineer

Company: Hays
Location: Arlington
Posted on: June 24, 2022

Job Description:

Senior 5G Support EngineerRole Description:You will lead the mission to effectively define, monitor, manage and support the infrastructure on which innovative LTE & 5G solutions are delivered. You will work with several internal and external organizations including NOC, support, engineering, product management, DevOps and customer facing teams to architect, design, implement and maintain the platform that will assure the best customer experience in the CBRS ecosystem.Company Culture: Our client has an incredible company culture and benefits program - located in the exciting neighbourhood of Ballston, VA.Skills & Requirements:

  • Must be a US Citizen
  • 5+ years' experience with network operations and management with a focus on LTE components, service provider or enterprise IP routing and switching and/or application networking in combination with one or more of the following:
  • Extensive knowledge of and hands-on experience with
  • 4G LTE/5G/UMTS EPC Core and IMS Architecture and interface standards and management systems.
  • 4G LTE/5G/UMTS call/data flows.
  • System and network performance evaluation and tuning.
  • Service provider IP networking technologies - including Layer 2, routing/switching, IP management tools, DNS, firewalls, encryption.
  • Compute layer administration in physical, virtual and containerized environments. Hands-on experience with mobile edge compute, network function virtualization technology and related systems (Centos, VMWare)
  • Network and service management protocols and tools.
  • Open-source and/or proprietary network management tools and solutions.
  • Cloud computing, automation and software defined networking
  • MNO / MSO / Fixed Wireless service providers and equipment providers
  • IT/Enterprise Small Cell or WiFi networking deployments / equipment providers
  • Tower / in-building / DAS networking deployments / equipment providers
  • Taking ownership - You drive initiatives and issues to resolution.
  • Innovation - you seek to improve your work environment and provide superior team support.
  • Effectiveness - Strong ability to multi-task and prioritize between network monitoring, outage handling, phone calls, ticket updates and emails.
  • Adaptability - Embraces change and thrives in a dynamic work environment
  • Must be a self starter
  • Must have working experience troubleshooting and supporting clients at a NOC Tier 2 Level or higher
  • Willing and able to support issues that may come up outside of normal business work hours
  • MUST be a United States CitizenDesired Skills & Qualifications:
    • Project management / account engagement management experience
    • Experience creating and delivering training and support materials
    • Linux Certifications: Linux+, LPIC, RHCA, or RHCE
    • VMWare Certifications: VMWare ESX and NSX
    • Networking Certifications: CCNA, CCNP, JNCIA, JNCIS
    • CompTIA Certification: A+, Server+, Security+, Networking+
    • Experience with Programming / Scripting languages. (Linux, C, C++, bash, Perl, python)
    • Knowledge of IaaS solutions - AWS is a plus.
    • Knowledge in CBRS spectrum frequency and FCC requirements (3.5GHz)

Keywords: Hays, Arlington , Senior Telecom Support Engineer, IT / Software / Systems , Arlington, Virginia

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