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Information Systems Engineer

Company: ThreatConnect
Location: Arlington
Posted on: February 25, 2021

Job Description:

Company BackgroundDesigned by analysts but built for the entire team (security operations, threat intelligence, incident response and security leadership), ThreatConnect's intelligence-driven security operations platform is the only solution available today with intelligence, automation, analytics, and workflows in a single platform. Centralize your intelligence, establish process consistency, scale operations, and measure your effectiveness in one place. To learn more about our threat intelligence platform (TIP) or security orchestration, automation, and response (SOAR) solutions, visit DescriptionThe Information Systems Engineer assists with configuring and managing the ThreatConnect user computer environment and various IT systems.In this role, you'll get to...* Design and implement Windows and Mac OS configurations to achieve optimal performance and data security* Design a central OS configuration management system to manage system settings, software, and patches* Develop zero-touch OS deployment processes* Maintain user computer security configuration, including antivirus, firewall, DLP, and disk encryption* Package and distribute enterprise applications in a remote environment* Design and manage identity provider and authentication to various ThreatConnect systems* Manage the complete lifecycle of various enterprise systems (G Suite, O365, Slack etc), including identifying vendors, testing, deployment, ongoing operation, and retirement* Provide technical support to ThreatConnect staff and participate in on-call rotations* Coach and mentor junior staff and colleagues * Assist with other duties as assigned1-3-6-12 Month planOn day one, we'll expect you to---* Familiarize yourself with the ThreatConnect IT systems and desktop environment * Review existing systems and settings and compare against best practices* Shadow current team members and assist with technical supportAt 3 months, we'll expect you to---* Begin modifying system settings to bring them in-line with industry best practices* Begin developing plans for zero-touch OS deployment* Begin developing plans for ongoing OS configuration, patch, and antivirus management* Serve as an individual contributor to provide technical supportAt 6 months we'll expect you to..* Implement and manage tools and processes for ongoing OS configuration, patch, and antivirus management* Participate in 24x7 on call rotation for security related eventsAt 12 months we'll expect you to..* Become a key Systems Engineer accountable for the day-to-day desktop and systems operations* Implement light-touch OS deployment* Assist the Sr. Director with implementing tools and processes to improve team functions* Partner with the Sr. Director in IT strategic planning and development of short and long term team goalsRequirementsRequired Qualifications* Bachelor's degree in Information Technology, Computer Science, or related field* 4+ years experience in desktop and systems engineering* Expert knowledge of Windows 10 and macOS * Expert knowledge of configuration management systems (Intune/Endpoint Manager, Jamf, SCCM, etc.)* Solid experience creating gold OS images and implementing light- or zero-touch deployment processes* Expert knowledge of OS configuration and security settings (group policies, registry, CIS or STIG hardening standards)* Expert knowledge of security tools and concepts such as disk encryption (Bitlocker and Filevault), antivirus, DLP, firewall, authentication, IDP (Azure AD/Okta/Jumpcloud etc.), and MFA* Expert understanding of application packaging and configuration for software such as Microsoft Office, Microsoft Edge, Safari, and Chrome* Expert knowledge of configuration and maintenance of enterprise SaaS systems such as G Suite, O365, and Slack* Expert understanding of user computer hardware and peripherals* Excellent IT support and customer care skills are required* Some scripting experience using *nix, batch, or powershell* Good understanding of basic networking concepts such as LAN/WAN, VPN, DNS, DHCP, PXE, and SSL* Strong communication (documentation and presentation) and analytical skills* Project management tools (Jira, Confluence, Asana)Desired Qualifications* Formal project management experience or familiarity with it* SCCM and/or Jamf certificationsBenefitsWork-Life Balance* Unlimited Paid Time Off (PTO)* Employee recognition program with quarterly awards* Employee referral program* Military leave options available* Education reimbursement program for job-related college courses and professional training* Quarterly events with your geographic team* Annual company partyMedical* MEDICAL PREMIUM FOR INDIVIDUALS AND FAMILIES ARE 100% COVERED* Prescription drug coverage* Dental coverage* Vision coverage* Company-paid short term and long term disability* Company-paid insurance and AD&D coverage* Pet InsuranceFinancial* 401K retirement savings plan with company matching program up to 6%* Health Savings Account* Flexible Spending Accounts (medical, dependent care, transit and parking)* Cell phone stipend* Paid Parental Leave* Paid Bereavement Leave

Keywords: ThreatConnect, Arlington , Information Systems Engineer, IT / Software / Systems , Arlington, Virginia

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