System Administrator

Company: Wipro Ltd.
Location: Arlington
Posted on: February 24, 2021

Job Description:

Requirement:

• 7 - 10 yrs of experience in handling UNIX / Linux / Storage and Backup administration.
• Expert Knowledge in Solaris / RedHat Linux Server Administration, VERITAS Cluster and Volume Manager, Sun Volume manager, FTP, and patch management.
• Operating system and Web-server , Cluster setup knowledge and Performance analysis and tuning.
• Expert skills in Performance, Availability and Capacity Management of Servers and Storage systems
• Able to handle and troubleshoot hardware issues on EMC storage Arrays and Backup Environment
• Expert knowledge is EMC storage management and Backup management.
• Should have completed some related certification in 2 or more of the above technologies
• Should have a very good understanding of ITIL process. Preferably ITIL foundation certified.
• Excellent verbal and written communication, good customer handling skills and working experience in working with Virtual customers & Teams. DOD Clearance(Required)
  Role & Responsibilities:
  • Perform advanced trouble shooting of UNIX / Linux / Storage and Backup failures - L3 level support.
  • Handle escalations from incident Management team.
  • Coordination on Problem analysis and providing RCA .
  • Plan, execute and report Availability, Performance & Capacity management of Wintel servers and services.
  • Coordination with vendor / Service provider for problem resolution .
  • Change Impact analysis and Change coordination
  • Resolving Storage and Backup incidents and problems.
  • Storage / Backup Patch management
  • Plan and execute DR requirements for the tower and coordinate the same at project and program level requirements.
  • Troubleshoot hardware and proved hands and feet support .
  • Meet reporting requirements and represent the tower in customer, project, program meeting and audits as required.
  • Lead the tower for technical operations, Operations standardization and documentation review.
  • Manage, maintain & update the Knowledge management database for the tower.
  • Coordinate with customer in creation of SOP's, Templates, policies, etc. And make sure they implemented and effective.
  • Making sure that all the resource meets the required security standards, policy and operations standards, quality guideline and procedure and process are followed at all times.
  • Conduct audits on incident ticket and service request and recommend of improvements
  • Analysis all the incident, service tickets and initiate for Service improvement and Lean programs. - provided by Dice

Keywords: Wipro Ltd., Arlington , System Administrator, IT / Software / Systems , Arlington, Virginia