Shift Leader
Company: Le Pain Quotidien
Location: Arlington
Posted on: January 27, 2023
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Job Description:
Description
At Le Pain Quotidien, shift leads contribute to the store's success
by upholding our Steps of Service and assisting the Management Team
in the restaurant's overall operation during scheduled shifts.
--- Represents the image that is reflective of Le Pain Quotidien's
core values and effectively builds relationships with our
guests.
--- Executes store operation of the restaurant during a scheduled
shift; Organizes opening and closing duties as assigned.
--- Ensures team morale and restaurant ambiance are being upheld to
Le Pain Quotidien's high standards.
--- Provides quality beverages and food products consistently to
all guests by adhering to LPQ recipe and presentation standards.
Role models health, safety, and sanitation guidelines for all
products
--- Assists with new team member training by positively reinforcing
performance and providing operational knowledge to new team member
as needed during training shift
--- Assists General Manager in driving sales by role-modeling and
guiding the team to provide consistent execution and exemplary
service to our guests during scheduled shift
--- Assists in office administration duties, including banking,
Cash Handling policies and responsibilities, Loss Prevention
audits, and office paperwork as assigned.
--- Confidently handles guests' complaints, concerns, and service
issues with grace; focuses on finding solutions to protect our
guests' LPQ experience.
--- Completes Guest or Employee Injury & Incident reports as issues
arise during scheduled shift
--- Ensures completion of Le Pain Quotidien food safety checklists
to ensure proper food handling
--- Monitors restaurant equipment and ensures it is kept in good
repair.
--- During the shift, guide team members in various workstations to
ensure service speed, cleanliness standards, and operational are
met.
--- Monitors food waste, inventory and assist in resolving food
quality issues with the management team
--- Maintains food cost during the shift; if issues arise, helps to
troubleshoot the problem and come up with a solution.
--- Assist with the execution of upcoming initiatives, marketing
promotions, and local store marketing events during scheduled
shift
--- Follows operational excellence standards utilizing Le Pain
Quotidien checklists
--- Maintains cleanliness and organization of all areas of the
restaurant by ensuring cleaning checklists are being followed
during scheduled shift
--- Contributes to a positive team environment by recognizing
changes in team member morale and performance and communicating
them to the general manager
--- Maintains regular and consistent attendance and punctuality
Requirements
Company Information
Le Pain Quotidien means the daily bread. And to us, that means
everything. It's much more than mere sustenance; it's a way of
life. As our loaves emerge from the ovens, warm and fragrant,
friends gather around our communal tables to share in the
time-honored tradition of breaking bread. The hum of conversation
fills the air, jam is passed around the table, and, ever so
gracefully, time slows. Our menu celebrates the simplicity of
fresh, nourishing food. From morning to evening, there's always a
new favorite for you to discover.
Keywords: Le Pain Quotidien, Arlington , Shift Leader, Hospitality & Tourism , Arlington, Virginia
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