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PT Night Audit Agent - Hilton Garden Inn Arlington

Company: Hilton Garden Inn Arlington Courthouse Plaza
Location: Arlington
Posted on: September 16, 2022

Job Description:

NIGHT AUDITORJob DescriptionThis job description provides a basic guideline of the duties, responsibilities and requirements of this position. The frequency codes assigned in the job description are: Rarely (less than 1%); Occasionally (between 1% and 33%); Frequently (between 34% and 65%); and Constantly (between 66% and 100%).SUMMARYThe Night Auditor position verifies and balances entries and records of financial transactions reported by various hotel departments during day. Duties will include:* Follow proper audit procedures to balance the hotel's daily revenue and expense transactions.* Identify the causes of out-of-balance situations in a timely manner.* Produce various reports for management.* Take initiative to correct errors to prevent re-occurrence.* Follow the hotel's recommended guest arrival and departure procedures.* Answer guests' questions about the hotel services and amenities.QUALIFICATIONS - Prior cash handling experience necessary. - High School graduate or G.E.D. equivalent. - Requires high school math level. - Ability to communicate effectively with the public and other employees. - Read, write and speak English fluently. - Computer literate. - OnQ Experience strongly preferred.PERFORMANCE STANDARDS - CUSTOMER SERVICE: Meet service quality standards that affect guest satisfaction; respond to guest questions or problems in a timely, professional manner. - WORK HABITS: Meet the hotel standards for work procedures, dress, grooming, attendance, and punctuality; report to work and return from breaks on time; give advance notice when absence is anticipated; require typical amount of supervision; accept work assignments without complaints. - PERSONAL DEVELOPMENT: Accept opportunities to learn new skills, improve performance or cross-train for other hotel positions; solve routine problems that occur on the job; ask questions when not sure how to complete something; learn new skills as quickly as most others in the same job. - SAFETY AND SECURITY: Be alert to hazards and responsible in carrying out hotel's safety, security, and emergency procedures; suggest ways to improve safety conditions that reduce or prevent accidents and injuries; participate on safety committee or other special projects for safety; actively seek and report potential security risks or hazardous conditions. - FRONT DESK OPERATIONS: Follow the hotel's recommended guest arrival and departure procedures; understanding of computer-based front desk systems is sufficient to perform the primary responsibilities of the job; answer guests' questions about the hotel services and amenities. - NIGHT AUDIT PROCEDURES: Follow proper audit procedures to balance the hotel's daily revenue and expense transactions; make few errors in the balancing process; identify the causes of out-of-balance situations in a timely manner; produce various reports for management; take initiative to correct errors to prevent reoccurrence.Job Type: Part-timePay: From $17.00 per hourSchedule:* 8 hour shift* Overnight shift* Weekend availabilityAbility to commute/relocate:* Arlington, VA 22201: Reliably commute or planning to relocate before starting work (Required)Experience:* Hotel experience: 1 year (Preferred)Shift availability:* Night Shift (Required)Work Location: One location

Keywords: Hilton Garden Inn Arlington Courthouse Plaza, Arlington , PT Night Audit Agent - Hilton Garden Inn Arlington, Hospitality & Tourism , Arlington, Virginia

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