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Complex Hotel Revenue Manager - Hybrid - Crowne Plaza Crystal City

Company: Crowne Plaza Crystal City
Location: Arlington
Posted on: June 21, 2022

Job Description:

B. F. Saul Company Hospitality Group is a subsidiary of the largest private real estate company in the Washington, D.C. area, and has been in operation for over 130 years. The Hospitality Group operates a portfolio of more than 20 business class hotels with top brands from Intercontinental Hotel Groups, Marriott International, Hilton Hotels, and Best Western: along with The Watermark Hotel, The Hay-Adams Hotel, and Perch Putt. These properties are operated by a team of more than 1,000 enthusiastic hospitality professionals!

Overview and Responsibilities

Position Summary:

The Complex Hotel Revenue Manager functions as a member of our Crystal City hotels' Revenue Management department and maintains the guest rooms inventory for a given area and is responsible for maximizing hotel rooms revenue. This manager is responsible for various revenue initiatives, ensuring hotel's financial goals are met and consistent, high level of service is delivered with a focus on building long-term, value-based customer relationships that enable achievement of the property's sales objectives. This role will oversee Revenue Management functions for the Crowne Plaza Crystal City and Holiday Inn National Airport in the Arlington and Washington D.C. area. This position offers a flexible Remote and In-Person work schedule, but is expected to be on property weekly.

The Complex Hotel Revenue Manager reports to the Regional Directors of Revenue Management and will engage with Sales and Operations professionals throughout the hotels.
Responsibilities include but are not limited to:

-Takes a predetermined strategy and drives the execution of that strategy. Provides day to day leadership to achieve property revenue objectives with a shared responsibility for achieving financial goals and property revenues.
-Provides market intelligence in evaluating the market and economic trends that may lead to changes in sales strategy to meet or exceed revenue expectations.
-Provides revenue management functional expertise to Area General Managers, Leadership teams and Sales Leaders.
-Reviews the Smith Travel Research (STR) report, competitive shopping reports and uses other resources to maintain an awareness of the hotel's market position.
-Researches competitors' revenue strategies to identify ways to grow occupancy and RevPAR and increase market share.
-Understands the overall market; competitors' strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.
-Conducts weekly commercial strategy meetings to provide input on weekly and overall pricing strategy.
-Suggests innovative marketing ideas, develops strategies and execute tactics to continue to grow market share.
-Identifies the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.
-Analyzes information, identifying current and potential problems and proposing solutions.
-Generates and provides accurate and timely results in the form of reports, presentations, etc.
-Demonstrates knowledge of job-relevant issues, products, systems, and processes.
-Uses reservations system and forecasting systems to determine, implement and control selling strategies. Maintains accurate reservation system information.
-Checks distribution channels for hotel positioning, information accuracy and competitor positioning.
-Assists with Business Account diagnostics process and validates conclusions.
-Initiates, implements and evaluates revenue tests.
-Evaluates properties' participation in the various sales channels and develops strong working relationships to proactively position and market the property.
-Adhere to all standards, policies, and procedures and consistently maintain a professional and ethical representation within the Sales, Catering and Revenue Management Department.
-Travel required as needed to B.F. Saul Hospitality hotels

Skills and Abilities:

-Excellent oral and written communication skills.
-Demonstrates independent problem solving skills and identify process improvements needed.
-Strong knowledge of Microsoft Office and Excel.
-Strong work ethic and professional focus; High level of integrity and discretion.
-Ability to work extended hours based on business needs, with physically demanding responsibilities such as walking, standing, carrying, and lifting throughout the extended shift. Ability to push, pull, and lift up to 20 pounds on occasional basis. Experience:

-A proven track record of success in a hotel or a related service industry
-1-2 years experience in Hotel Revenue Management, Revenue Analysis or related role Education:

-2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, or related major preferred.


B. F. Saul Company Hospitality Group is proud to be an equal opportunity workplace dedicated to pursuing and hiring diverse professionals.

Equal Opportunity Employer/Veterans/Disabled


Keywords: Crowne Plaza Crystal City, Arlington , Complex Hotel Revenue Manager - Hybrid - Crowne Plaza Crystal City, Hospitality & Tourism , Arlington, Virginia

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