Houseperson - Holiday Inn National Airport
Company: B. F. Saul Company Hospitality Group
Location: Arlington
Posted on: May 16, 2022
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Job Description:
B. F. Saul Company Hospitality Group is the hospitality
subsidiary of the largest, private real estate and banking concern
located in the Washington, D.C. area. Utilizing time proven
investment principles, quality operations, focused management, and
a true commitment to our team members, the organization has built a
positive history of success that spans over 125+ years.
The Hospitality Group operates a portfolio of business class hotels
that are branded under agreements with Intercontinental Hotel
Groups, Marriott International, Leading Hotels of the World, Best
Western Hotels & Resorts and Hilton Hotels & Resorts. The
properties are fully owned by the B. F. Saul Organization, and we
employ a team of nearly 1,400 enthusiastic hospitality
professionals!
This position is responsible for cleaning and maintaining public
spaces, and stocking housekeeping supplies to B. F. Saul Company
Hospitality Groupquality standards. Assists housekeepers and guests
as needed, by providing friendly, courteous and professional
service, and adheres to health regulations. Follows CSM high
standards of quality to ensure guest satisfaction.
Responsibilities:
- Cleanliness: Responsible for cleaning hotel public spaces. Stocks
housekeeping supplies and linen. Responsible for delivering
housekeeping related items to guest rooms.
- Guest Service: Accountable for guest satisfaction as it pertains
to housekeeping service at the property. Assists and responds to
requests in a positive and timely manner while providing the
highest level of quality service to the guest. Works as a team
player in meeting guests and department needs, and actively
contributes to the efforts of other departments as necessary.
Understands and follows B. F. Saul Company Hospitality Group guest
service recovery program.
- Safety/Risk Management: Ensures a clean and safe work area in
compliance with B. F. Saul Company Hospitality Group, brand, local,
state and federal regulations. Reports all maintenance needs and
service issues. Knowledgeable on safe use of chemicals utilized
within the housekeeping department. Follows all B. F. Saul Company
Hospitality Group procedures for guest/employee incidents.
Knowledgeable of hotel emergency procedures.
- Self Management: Produces required volume of work by planning,
organizing and prioritizing work duties. Adheres to B. F. Saul
Company Hospitality Group attendance policy, grooming and
appearance standards, and general work rules and department
procedures. Attends all required department and hotel meetings.
Responsible for proper use of all equipment and supplies.Required
Skills and Experience:
- High school diploma or GED preferred.
- Housekeeping/laundry experience preferred. Attention to detail,
customer focused and the ability to perform job duties in
repetitious and fast paced environment.
- Ability to lift, push and pull up to 75 pounds on a consistent
basis throughout shift.
- Significant bending required. EEO AA M/F/Vet/Disabled
B. F. Saul Company Hospitality Group is proud to be an equal
opportunity workplace dedicated to pursuing and hiring diverse
professionals.
Equal Opportunity Employer/Veterans/Disabled
PI174263733
Keywords: B. F. Saul Company Hospitality Group, Arlington , Houseperson - Holiday Inn National Airport, Hospitality & Tourism , Arlington, Virginia
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