Front of House Sr - Marketplace Cafe- The Fashion Centre at Pentagon City

Company: Nordstrom Inc.
Location: Arlington
Posted on: May 12, 2022

Job Description:

Job Description

The Front of House Lead role provides exceptional customer service in a fast-paced environment by delivering on a variety of front of house tasks. As a Lead, this role ensures that front of house functions run smoothly when no manager is present.

A day in the life---

* Be knowledgeable and enthusiastic about the restaurant's menu and products
* Support front of house areas of the restaurant through a variety of tasks including but not limited to:
* Seating customers
* Answering telephones
* Cashiering
* Rolling silverware
* Brewing coffee and tea
* Support and processing to go and 3rd party deliver food orders
* Support food expediting and soup service
* Stock, organize and maintain retail displays, food cases, and stations
* Assist with bussing
* Support ongoing table maintenance and restaurant cleaning when needed


* As a Lead, you may support a variety of elevated tasks to ensure consistent daily operations including but not limited to:
* Ensure breaks happen at the proper times
* Ensure tasks are accomplished as needed throughout the day
* Ensure proper service expectations are being followed
* Acting as Manager in Charge for customer incidents
* Training new and existing employees on best practices and procedures
* Food product inventory & ordering
* Run pre-shift check ins and/or standups
* Check out team members (checking side work and cleaning duties prior to them going home)
* Creating & costing specials (food and beverage)



You own this if you have---.

* 2+ year experience in food service/hospitality preferred
* The ability to communicate clearly and professionally with customers and coworkers
* Thrived in a fast-paced environment
* Open to working a flexible schedule
* A food handler's card where required by local or state regulations.

We've got you covered---

Our employees are our most important asset and that's reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including:

* Medical/Vision, Dental, Retirement and Paid Time Away
* Life Insurance and Disability
* Merchandise Discount and EAP Resources

A few more important points...

The job posting highlights the most critical responsibilities and requirements of the job. It's not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.

Nordstrom will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at www.nordstrom.com.

- 2022 Nordstrom, Inc

Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs.

Keywords: Nordstrom Inc., Arlington , Front of House Sr - Marketplace Cafe- The Fashion Centre at Pentagon City, Hospitality & Tourism , Arlington, Virginia