Front of House Sr - Marketplace Cafe- The Fashion Centre at Pentagon City
Company: Nordstrom Inc.
Location: Arlington
Posted on: May 12, 2022
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Job Description:
Job Description
The Front of House Lead role provides exceptional customer service
in a fast-paced environment by delivering on a variety of front of
house tasks. As a Lead, this role ensures that front of house
functions run smoothly when no manager is present.
A day in the life---
* Be knowledgeable and enthusiastic about the restaurant's menu and
products
* Support front of house areas of the restaurant through a variety
of tasks including but not limited to:
* Seating customers
* Answering telephones
* Cashiering
* Rolling silverware
* Brewing coffee and tea
* Support and processing to go and 3rd party deliver food
orders
* Support food expediting and soup service
* Stock, organize and maintain retail displays, food cases, and
stations
* Assist with bussing
* Support ongoing table maintenance and restaurant cleaning when
needed
* As a Lead, you may support a variety of elevated tasks to ensure
consistent daily operations including but not limited to:
* Ensure breaks happen at the proper times
* Ensure tasks are accomplished as needed throughout the day
* Ensure proper service expectations are being followed
* Acting as Manager in Charge for customer incidents
* Training new and existing employees on best practices and
procedures
* Food product inventory & ordering
* Run pre-shift check ins and/or standups
* Check out team members (checking side work and cleaning duties
prior to them going home)
* Creating & costing specials (food and beverage)
You own this if you have---.
* 2+ year experience in food service/hospitality preferred
* The ability to communicate clearly and professionally with
customers and coworkers
* Thrived in a fast-paced environment
* Open to working a flexible schedule
* A food handler's card where required by local or state
regulations.
We've got you covered---
Our employees are our most important asset and that's reflected in
our benefits. Nordstrom is proud to offer a variety of benefits to
support employees and their families, including:
* Medical/Vision, Dental, Retirement and Paid Time Away
* Life Insurance and Disability
* Merchandise Discount and EAP Resources
A few more important points...
The job posting highlights the most critical responsibilities and
requirements of the job. It's not all-inclusive. There may be
additional duties, responsibilities and qualifications for this
job.
Nordstrom will consider qualified applicants with criminal
histories in a manner consistent with all legal requirements.
Applicants with disabilities who require assistance or
accommodation should contact the nearest Nordstrom location, which
can be identified at www.nordstrom.com.
- 2022 Nordstrom, Inc
Current Nordstrom employees: To apply, log into Workday, click the
Careers button and then click Find Jobs.
Keywords: Nordstrom Inc., Arlington , Front of House Sr - Marketplace Cafe- The Fashion Centre at Pentagon City, Hospitality & Tourism , Arlington, Virginia
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