Program Manager

Company: People Encouraging People
Location: Rockville
Posted on: April 3, 2026

Job Description:

Job Description Job Description Lead a Team That Changes Lives We’re seeking a dynamic, mission-driven leader to oversee our Assertive Community Treatment (ACT) team—an evidence-based program supporting individuals with serious mental illness in the community. As Program Manager, you’ll guide a multidisciplinary team delivering high-impact, community-based care that reduces hospitalizations and helps people build stable, independent lives. This role is ideal for a leader who thrives in fast-paced environments, values teamwork, and is passionate about improving systems of care. What You’ll Do Team Leadership & Supervision · Supervise and support a multidisciplinary team (therapists, nurses, case managers, peer specialists) · Provide clinical and administrative oversight · Coach staff to manage complex cases and crisis situations · Foster a culture of accountability, collaboration, and resilience Program Operations · Ensure fidelity to the ACT model and best practices · Monitor caseloads, staffing ratios, and service delivery · Oversee scheduling, coverage, and daily team meetings · Manage program performance metrics and outcomes Quality & Compliance · Ensure compliance with state, federal, and payer requirements · Prepare for audits and maintain documentation standards · Implement continuous quality improvement initiatives Community & System Coordination · Collaborate with hospitals, courts, housing providers, and community partners · Support referrals, admissions, and transitions of care · Represent the program in community meetings and stakeholder groups Why This Role Matters · You’ll directly impact both client outcomes and staff retention · You’ll shape team culture in a high-need, high-impact setting · You’ll have the autonomy to improve systems—not just maintain them What We’re Looking For · Independent clinical license (LCSW, LPC, LMFT, etc.) · 3–5 years of experience in community mental health or ACT (or similar programs) · Prior supervisory or leadership experience strongly preferred · Strong crisis management and decision-making skills · Ability to balance clinical, administrative, and operational demands What We Offer · Competitive salary & Bonus · Clinical supervision and leadership development opportunities · Supportive executive leadership and manageable span of control · autonomy in program management · Generous PTO holidays The Kind of Leader Who Thrives Here · Calm under pressure and confident in crisis situations · Able to support staff without micromanaging · Organized but flexible in a constantly changing environment · Passionate about serving high-need populations · Committed to building and retaining strong teams

Keywords: People Encouraging People, Arlington , Program Manager, Healthcare , Rockville, Virginia