Neurology Virtual Clinical Educator
Location: Mount Rainier
Posted on: June 23, 2025
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Job Description:
Inizio Engage has a new and exciting partnership with a leading
biotechnology company, supporting its Commercial, Patient
Solutions, and Medical Affairs divisions. We are currently seeking
compassionate professionals to provide virtual or telephonic
educational and emotional support to patients / caregivers as they
navigate their diagnosis and treatment journey. This is your
opportunity to join Inizio Engage and represent a top-tier
biotechnology company, making a meaningful impact in patients’
lives every day. What’s in it for you? Competitive compensation
Excellent Benefits – accrued time off, medical, dental, vision,
401k, disability & life insurance, paid maternity and paternity
leave benefits, employee discounts/promotions Employee discounts &
exclusive promotions Recognition programs, contests, and
company-wide awards Exceptional, collaborative culture Best Places
to Work in BioPharma (2022, 2023, & 2024) Certified Great Place to
Work (2022, 2023, 2025) What will you be doing ? To provide
in-bound or outbound non-promotional disease state related
educational support to identified customers as directed by the
client company Conducting outbound medication adherence support to
patients and or caregivers. Hours of operation could extend into
evenings and weekends. Collecting demographic data and disposition
for reimbursement services and literature fulfillment To maintain
excellent quality and superior customer service while adhering to
program talking points or call guides and leverage live video
conferencing software on the web/client specific websites as
applicable To only use approved materials provided by Inizio or by
the client, without changing, copying or distributing the materials
To attend and complete all training courses and related competency
assessments that Inizio requires , to an appropriate standard and
within a specified timeframe Develop and strengthen relationships
with key customers To facilitate the development and provision of
services across multiple healthcare sectors, as determined by the
Client or Inizio To constantly consider new and innovative
approaches that potentially develop new partnership opportunities
Complete all required administrative responsibilities in a timely
manner . Some of these could include but are not limited to; daily
computer updates, weekly summary of activity reports, emails and
time reporting Attend local and national meetings and/or
conferences, as required, to keep abreast of plans, activities and
developments and to exchange knowledge and experience within the
Patient Solutions team Maintain all company equipment and materials
in accordance with company instructions Comply with all Inizio
Policies and Procedures, along with all Client Policies and
Procedures as required . Perform other duties as requested What do
you need for this position ? Current US healthcare professional
license: RN Associates Degree /Bachelors/BSN Preferred minimum of 3
years’ experience working in a Neurology, sleep disorder
Demonstrate effective and professional communication Excellent
interpersonal skills with pleasant telephone manner and articulate
phone voice Competency with Call Center Telephone Technology
Demonstrable organizational skills A self-starter with high
personal motivation Ability to manage multiple tasks About Inizio
Engage Inizio Engage is a strategic, commercial, and creative
engagement partner that specializes in healthcare. Our passionate,
global workforce augments local expertise and diverse mix of skills
with data, science, and technology to deliver bespoke engagement
solutions that help clients reimagine how they engage with their
patients, payers , people and providers to improve treatment
outcomes. Our mission is to partner with our clients, improving
lives by helping healthcare professionals and patients get the
medicines, knowledge and support they need. We believe in our
values: We empower everyone/We rise to the challenge/We work as
one/We ask what if /We do the right thing , and we will ask you how
your personal values align to them. To learn more about Inizio
Engage, visit us at: https://inizio.health/ Inizio Engage is proud
to be an equal opportunity employer. Individuals seeking employment
at Inizio are considered without regards to age, ancestry, color,
gender, gender identity or expression, genetic information, marital
status, medical condition (including pregnancy, childbirth, or
related medical conditions), mental or physical disability,
national origin, protected family care or medical leave status,
race, religion (including beliefs and practices or the absence
thereof), sexual orientation, military or veteran status, or any
other characteristic protected by federal, state, or local laws.
Further, pursuant to applicable local ordinances, Inizio will
consider for employment qualified applicants with arrest and
conviction records. Inizio Engage is an equal opportunity employer
M/F/V/D. We appreciate your interest in our company, however, only
qualified candidates will be considered.
Keywords: , Arlington , Neurology Virtual Clinical Educator, Healthcare , Mount Rainier, Virginia