ArlingtonVARecruiter Since 2001
the smart solution for Arlington jobs

LAB MANAGER L1 WITH SECURITY CLEARANCE

Company: Base One Technologies
Location: Arlington
Posted on: July 10, 2024

Job Description:

Responsibilities:
--- Serve as the first level Help Desk for the TEN Lab's systems and accounts
--- Assist new user setup of equipment, accounts and tools
--- Respond to user requests via email, walk-ins, phone calls or other communication means in a timely manner
--- Create and maintain accurate Tickets for Help Desk activities
--- Good problem solving skills
--- Work with Asset Management to support accurate records and maintain a good accounting of assets
--- Support the implementation of new technologies and equipment in the lab environment,
--- Provide support as needed to lab staff in the tasks of provisioning and issuing equipment to end users, as well as maintaining inventory database.
--- Provide support for systems administration tasks such as patching, updating, and maintaining network infrastructure
--- Provide insight and updates to lab standard operating procedures (SOPs) and Work Instructions
--- Provide support for TEN Accounts, Virtual Private Network (VPN), Virtual Desktop Infrastructure (e.g., Citrix), and MacBook to users Required Skills:
--- U.S. Citizenship
--- Must have an active DoD Secret clearance, TS/SCI clearance is preferred
--- Must be able to obtain DHS Suitability
--- 1+ years of directly experience
--- Experience with multiple operating systems, to include Windows, Linux/Unix & MacOS
--- Proficiency and proven capability in the following areas:
--- Asset management practices and principles
--- Help Desk ticket processing and procedures
--- Good Customer support
--- Ability to keep detailed notes
--- Must be able to work collaboratively across physical locations --- Desired Skills:
--- Experience with writing technical procedures and standard operating procedures
--- Virtualization automation and optimization
--- Experience with Virtual Private Networks (VPN)
--- Experience with virtual desktops (Citrix, VMWare) Required Education:
BS Computer Science, Computer Engineering, Computer Information Systems, Computer Systems Engineering or related degree; or HS Diploma and 3+ years of directly relevant experience. Desired Certifications:
- Security+

Keywords: Base One Technologies, Arlington , LAB MANAGER L1 WITH SECURITY CLEARANCE, Healthcare , Arlington, Virginia

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Log In or Create An Account

Get the latest Virginia jobs by following @recnetVA on Twitter!

Arlington RSS job feeds