Manager, Radiology Scheduling/Reception

Company: Virginia Hospital Center Arlington Health System
Location: Arlington
Posted on: June 20, 2022

Job Description:

Manager, Radiology Scheduling/ReceptionThe Manager of Radiology Scheduling/Reception is to provide daily operational supervision and leadership for staff in all Radiology Patient Access/Registration and Scheduling areas.Come join a hospital dedicated to you and your career!VHC Health is a 453-bed not-for-profit nationally recognized Hospital and teaching facility that has been delivering high quality care to the Washington, DC metropolitan area for over 75 years. VHC health is a proud member of the Mayo Clinic Care Network (a national network of independent healthcare organizations), a designated Level II Trauma Center and a recognized Magnet Facility by the American Nurses Credentialing Center. We are proud to announce that the Leapfrog Group has awarded the hospital with an 'A' grade in Hospital Safety for the 19th year in a row, achieved an Outstanding Patient Experience Award--- for the 10th year in a row and has ranked Number 2 in "Best Hospitals" in the Washington, DC area by U.S. News and World Report's 2021-2022 rankings. At VHC Health, we are always striving to provide continued excellence and growth for our employees as well as top notch care for our patients.Bachelor's Degree in Healthcare Management or in a Related Field preferred.Five years of Radiology Patient Flow or Healthcare experience preferred.Demonstrated Leadership Ability required.Medical Terminology preferred.Current ICD/CPT Coding experience preferred.Knowledge of computer operation.-HIS, RIS, PACS and other hospital or registration related computer programs.Provides ongoing in service to Medical Imaging Department personnel and obtains user numbers for appropriate personnel from IS dept.Effectively motivates Radiology Reception team to meet high levels of Service Excellence. Ensures staff is scheduled appropriately and in accordance with volume and workflow indicators to ensure compliance with departmental goals and uninterrupted patient service.Develops, establishes, implements, and evaluates systems to monitor accuracy and timeliness of Scheduling, abandoned calls, and wait times. Monitors up-front cash collection efforts and provides timely feedback to management team for fiscal responsibilities. Ensures compliance with all laws and regulations pertaining to Registration, Admitting, and Credit and Collections.Monitors and trends Key Performance indicators for Patient Access/Registration. Report trend results and reports finding to Imaging Director with recommendations for improvement as needed.Write, review, update and implement policies and procedures within the unit.Have a good working knowledge of employee duties and be able to perform those duties when neededMaintain and understanding and knowledge base of participating insurances requirements, insurances authorization requirements and basic CPT, ICD-10 codes and medical terminology.Paid Major HolidaysGenerous Paid Time Off / VacationSick TimeHealth InsuranceDental InsuranceUndergraduate Student Loan RepaymentFlexible Spending Accounts (FSA)Health Savings Account (HSA)Health Fitness & Education Class DiscountsEmployee Wellness BenefitsHospital Discount for Employees and FamilyVHC Retirement ProgramTuition ReimbursementFree onsite parkingCommuter BenefitsCareer CoachingFamily Leave401(k) + Matchand much more!

Keywords: Virginia Hospital Center Arlington Health System, Arlington , Manager, Radiology Scheduling/Reception, Healthcare , Arlington, Virginia