Manager, Radiology Scheduling/Reception
Company: Virginia Hospital Center Arlington Health System
Location: Arlington
Posted on: June 20, 2022
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Job Description:
Manager, Radiology Scheduling/ReceptionThe Manager of Radiology
Scheduling/Reception is to provide daily operational supervision
and leadership for staff in all Radiology Patient
Access/Registration and Scheduling areas.Come join a hospital
dedicated to you and your career!VHC Health is a 453-bed
not-for-profit nationally recognized Hospital and teaching facility
that has been delivering high quality care to the Washington, DC
metropolitan area for over 75 years. VHC health is a proud member
of the Mayo Clinic Care Network (a national network of independent
healthcare organizations), a designated Level II Trauma Center and
a recognized Magnet Facility by the American Nurses Credentialing
Center. We are proud to announce that the Leapfrog Group has
awarded the hospital with an 'A' grade in Hospital Safety for the
19th year in a row, achieved an Outstanding Patient Experience
Award--- for the 10th year in a row and has ranked Number 2 in
"Best Hospitals" in the Washington, DC area by U.S. News and World
Report's 2021-2022 rankings. At VHC Health, we are always striving
to provide continued excellence and growth for our employees as
well as top notch care for our patients.Bachelor's Degree in
Healthcare Management or in a Related Field preferred.Five years of
Radiology Patient Flow or Healthcare experience
preferred.Demonstrated Leadership Ability required.Medical
Terminology preferred.Current ICD/CPT Coding experience
preferred.Knowledge of computer operation.-HIS, RIS, PACS and other
hospital or registration related computer programs.Provides ongoing
in service to Medical Imaging Department personnel and obtains user
numbers for appropriate personnel from IS dept.Effectively
motivates Radiology Reception team to meet high levels of Service
Excellence. Ensures staff is scheduled appropriately and in
accordance with volume and workflow indicators to ensure compliance
with departmental goals and uninterrupted patient service.Develops,
establishes, implements, and evaluates systems to monitor accuracy
and timeliness of Scheduling, abandoned calls, and wait times.
Monitors up-front cash collection efforts and provides timely
feedback to management team for fiscal responsibilities. Ensures
compliance with all laws and regulations pertaining to
Registration, Admitting, and Credit and Collections.Monitors and
trends Key Performance indicators for Patient Access/Registration.
Report trend results and reports finding to Imaging Director with
recommendations for improvement as needed.Write, review, update and
implement policies and procedures within the unit.Have a good
working knowledge of employee duties and be able to perform those
duties when neededMaintain and understanding and knowledge base of
participating insurances requirements, insurances authorization
requirements and basic CPT, ICD-10 codes and medical
terminology.Paid Major HolidaysGenerous Paid Time Off /
VacationSick TimeHealth InsuranceDental InsuranceUndergraduate
Student Loan RepaymentFlexible Spending Accounts (FSA)Health
Savings Account (HSA)Health Fitness & Education Class
DiscountsEmployee Wellness BenefitsHospital Discount for Employees
and FamilyVHC Retirement ProgramTuition ReimbursementFree onsite
parkingCommuter BenefitsCareer CoachingFamily Leave401(k) +
Matchand much more!
Keywords: Virginia Hospital Center Arlington Health System, Arlington , Manager, Radiology Scheduling/Reception, Healthcare , Arlington, Virginia
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