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Medical Administrative Assistant

Company: Anderson Orthopaedic Clinic
Location: Arlington
Posted on: November 18, 2021

Job Description:

Anderson Orthopaedic Clinic is currently seeking a Medical Administrative Assistant to join our team! We are seeking candidates who are very detailed oriented and with a strong ability to multitask. The candidate will be dependable, highly reliable and a proactive self-starter with excellent communication and customer service skills.Administrative duties include but are not limited to:

  • Answer phones, triage calls, schedule appointments as the first point of contact for patients
  • Use customer service principles and techniques to deal with patients calmly and pleasantly
  • Confirm, cancel, reschedule and update patient appointments at request of patient AND/OR provider
  • Enter and update patient information, obtain authorizations
  • Follow-up in a timely manner to patient requests and questions
  • Address patient concerns efficiently and effectively.
  • Scan documents into patient charts
  • Fax necessary paperwork
  • Effectively communicate and complete requests from other medical offices (faxing patient medical records, or other information as requested)Time Management:The hours are 8:30AM-5:00PM. There will be clinic days that run later than 5:00PM. You are not required to stay later, but you may be asked to occasionally help until the surgeon has completed his schedule and\or the work for the day has been completed.Position Requirements:
    • High school diploma or equivalent
    • One year of medical office experience preferred
    • Basic knowledge of Microsoft Office and EMR productsJob Type: Full-timePay: $16.00 - $18.00 per hourBenefits:
      • 401(k)
      • Dental insurance
      • Health insurance
      • Life insurance
      • Paid time offSchedule:
        • Day shift
        • Monday to FridayCOVID-19 considerations:As of October 1, 2021, Anderson Orthopaedic Clinic requires that 100% of its staff is fully vaccinated against Covid-19. Also, masks are required for all staff, visitors and patients.Education:
          • High school or equivalent (Preferred)Experience:
            • Customer service: 1 year (Preferred)
            • Medical terminology: 1 year (Preferred)
            • Computer skills: 1 year (Preferred)Work Location: One location

Keywords: Anderson Orthopaedic Clinic, Arlington , Medical Administrative Assistant, Healthcare , Arlington, Virginia

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