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Manager Regional Pharmacy Operations

Company: Giant Foods
Location: Arlington
Posted on: November 23, 2020

Job Description:

Job Description Manager Regional Pharmacy Operations This position is responsible for building sales, driving profitability, developing talent, providing local feedback to teams and creating a culture of providing a high level of professionalism and customer service within the convenient setting of a supermarket. To ensure Giant pharmacies provide a high level of customer service while increasing sales and prescription growth. Monitor pharmacy performance to ensure profit is being maximized through generic dispensing and proper use of labor. Ensure pharmacies are compliant with all state and federal regulations and laws, as well as company policies and procedures.Field Manager\u0027s are responsible for 25 - 35 stores. and this role works closely with the District Director and Director of Pharmacy for day to day execution and overall strategy and guidance. POSITION ACCOUNTABILITIES Review management reports on a daily/weekly/and period basis to identify potential opportunities. Report examples: Prescription trending, labor usage, generic penetration, inventory results, warehouse utilization, and margin reports. After reviewing reports determine appropriate course of action to improve performance. Assist in the budgeting process to includethe preparation of quarterly and period projections of hours and payroll. This process is performed in conjunction with the pharmacy division lead and the division operations team (including labor management department). Enforce company compliance and regulatory rules and procedures through store visits, operations audits, and semi annual compliance audits to ensure that all pharmacies and pharmacy personnel are compliant with all state and federal laws/regulations and third party insurance requirements. Assure HIPAA Compliance in all pharmacies in order to ensure the privacy of all patient health records. Failure to comply with these regulations can result in severe fines and/or criminal penalties. Interface with State Boards of Pharmacy, Drug Control & D.E.A., Centers for Medicare and Medicaid Services, and State Legislative Bodies on issues that pertain to legal compliance and public protection in order to protect the interests of the company. Responsible for training and development of all pharmacy personnel.Provide input for performance appraisals for all pharmacists and interns and counsel pharmacy clerks and pharmacy techs regarding performance.Serve as a reference to pharmacists for professional guidance.Maintain confidential personnel files on all pharmacists. Oversee inventory management.Manage Physical Inventory preparation procedures and reporting.Oversee Return to Stock and Outdate return process to ensure policy is adhered to and proper credit given. Source, interview and hire pharmacists and other pharmacy personnel in compliance with company policies. Maintain relationships with pharmacy schools as a steady source of pharmacists. Represent the company at college career fairs for the purpose of recruiting new pharmacy graduates and interns. Implement and drive all company programs, for example, immunizations,Refill Reminder, clinical programs and other programs as needed. Investigate and resolve customer service complaints. In addition, Review Incident reports, address with pharmacist, recommend methods of improvement.Document and track for improved performance. This position is responsible for protecting sensitive customer, associate and company information by:maintaining an understanding of company information security practices and controls; adhering to and enforcing information security policies; ensuring the proper use of sensitive information, including preventing inappropriate system access; ensuring that vendors for whom the incumbent is responsible adhere to Giant policies; and reporting policy violations or information security breaches. Essential Skills Education and Experience -- Bachelors Degree-BS in Pharmacy or Pharm D -- 5 - 7 Years Experience in the field of Pharmacy Skills and Knowledge Customer Focus Oral and/or written communication skills Presentation skills Strong analytical skills Ability to multitask and problem solve Supervisory / leadership skills Attention to detail, and initiative Negotiation skills Knowledge of computers and software programs Job Status: Full-Time (40 Hours) FLSA: Exempt Posting Title: Manager Regional Pharmacy Operations Department Name: PHARMACY OPS Education (Highest Level): Bachelors Degree Job Category: Pharmacy Travel Requirements: 80%

Keywords: Giant Foods, Arlington , Manager Regional Pharmacy Operations, Healthcare , Arlington, Virginia

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