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Security Delivery Associate Manager

Company: Accenture
Location: Arlington
Posted on: July 1, 2024

Job Description:

Security Delivery Associate Manager (Accenture LLP; Arlington, VA): Accenture LLP has multiple openings for the position of Security Delivery Associate Manager in Arlington, VA, and the job duties are as follows:

  • Provide Tier 2 and 3 (severity 1, 2, 3, 4) level troubleshooting and resolution of device-specific issues which are affecting the clients log ingestion stream.
  • Proactively monitor for and resolve platform issues which affect clients log ingestion stream.
  • Ensure tickets are actively updated and record detailed information from clients, contribute to the MDR knowledge base, and contribute to projects and initiatives.
  • Serve as technical point of contact for the Security Engineers, and own and actively suggest changes to key standards, processes, procedures, and templates.
  • Ensure clean handover between shifts (global and local), Device Tuning Requests and Termination Requests, and escalate issues to engineering team as required.
  • Train and mentor engineers on processes, technical expertise, and professional skills.
  • Handle emergency calls (Severity 1) in response to technical escalations.
  • Develop and support automation efforts.
  • Provide day-to-day guidance to Security Engineers and actively participate in interviews for potential candidates.


    Must have a bachelor's degree in Computer Science, Technology, Computer Information Systems, Computer Applications, Engineering, Management & Information Systems, Cyber Security, or related field, plus 3 years of experience in Security Engineering.

    Must have 3 years of experience in each of the following:

    • Solving technical issues in Windows, Linux, Endpoint Security, EDR, and AWS;
    • Solving technical issues regarding SSH, TLS, TCP/IP, HTTP, Syslog, Firewall, and Proxy;
    • Developing and delivering technical presentations to clients and vendors using PowerPoint, Microsoft Teams, and Zoom;
    • Implementing, troubleshooting, and maintaining systems that use TCP/IP and routing, firewall technologies, and information security principles and practices; and
    • Using application firewalls, Security Information and Event Management (SIEM), Intrusion Detection Systems (IDS), and Intrusion Prevention Systems (IPS).

      Must have willingness and ability to travel domestically approximately 5% of the time to meet client needs.

      To apply, please click the 'APPLY' button.



      What We Believe

      We have an unwavering commitment to diversity with the aim that every one of our people has a full sense of belonging within our organization. As a business imperative, every person at Accenture has the responsibility to create and sustain an inclusive environment.

      Inclusion and diversity are fundamental to our culture and core values. Our rich diversity makes us more innovative and more creative, which helps us better serve our clients and our communities. Read more here

      Equal Employment Opportunity Statement

      Accenture is an Equal Opportunity Employer. We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion or sexual orientation.

      All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

      Accenture is committed to providing veteran employment opportunities to our service men and women.

      For details, view a copy of the Accenture Equal Employment Opportunity and Affirmative Action Policy Statement .

      Requesting An Accommodation

      Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.

      If you would like to be considered for employment opportunities with Accenture and have accommodation needs for a disability or religious observance, please call us toll free at 1 (877) 889-9009, send us an email or speak with your recruiter.

      Other Employment Statements

      Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.

      Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.

      Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

      The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.

Keywords: Accenture, Arlington , Security Delivery Associate Manager, Executive , Arlington, Virginia

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