Assistant Director of Student Recruitment and Enrollment, Arlington, Campus

Company: Northeastern University
Location: Arlington
Posted on: May 28, 2023

Job Description:

About the Opportunity

Under the supervision and guidance of the Associate Director of Student Recruitment and Enrollment, the Assistant Director of Student Recruitment and Enrollment will design and implement an effective recruitment strategy for generating new to university students within their assigned campus in the Global Network and counsel those prospects from initial contact through enrollment into the Arlington portfolio of program offerings. The recruitment and enrollment strategy may include, but not limited to direct outreach via phone, text and email, virtual or in-person appointments and generating new prospects via recruitment tactics and channels that may include virtual and in-person events within the assigned territories designed to attract domestic, professional graduate students to meet campus enrollment and revenue goals.

Further responsibilities include group and individual counseling, advising students and employers regarding the admission process, conducting presentations, developing and maintaining relationships with companies, employers and colleges/universities, and managing their territory throughout the entire admission cycle in alignment with accountabilities, conversion benchmarks and ultimately, enrollment goals. The Assistant Director role will be accountable for coordinating and managing specific constituent relationships or projects in addition to other duties as assigned.

Minimum of Bachelor's Degree is required. Master's degree preferred. 2 to 4 years of experience in consultative sales, student recruitment, college admissions and/or other customer service organizations. Experience in customer-centric sales, counseling, recruitment, local travel, call campaigns, and small and large group presentations also preferred. Proven ability to work independently, excellent communication and presentation skills, sensitive and responsive to the needs of diverse constituencies and managing goals. This role will require one to be creative, tenacious, innovative, nimble and willing to create and execute plans or contingency plans as goals and needs rapidly evolve.

A successful candidate will be a team player with a strong work ethic and demonstrated ability to successfully work independently, and who actively contributes in a high volume, fast-paced environment. This results-driven position also requires comfort and motivation working to achieve and exceed benchmarks, KPIs and targets. This position requires the ability to work a flexible schedule that includes mornings, evenings and weekends, extensive travel, reliable transportation and a valid driving license.

This position will be based in Arlington, VA.

Responsibilities:

• Coordinating and managing College/Campus constituent relationship or project(s): Works closely with an assigned constituent group to communicate admissions-related information. Serves as an advocate of the College/Campus constituency in the admissions process. Effectively manages any assigned project(s) including setting goals in consultation with his/her supervisor, developing and managing timelines, achieving desired results and producing a final report on the assigned task. (15% of time).
• Counsel and Advise Prospects and Applicants, Transfer Counselors, and other Constituents: Communicate accurate information and effectively counsel all prospects, applicants, transfer counselors, and other employer/community constituents in a timely, professional and positive manner during all recruitment events including, onsite visits, information sessions, interviews, written correspondence email and phone calls. Fully participates in all training and professional development opportunities. (30% of time).
• Management of Systems and Knowledge Base: Maintain accurate and timely record keeping of all interaction with students in university CRM and application systems in order to produce accurate reporting. Provide feedback on any issues/interests that may arise during applicant & prospective student contact in efforts to provide continued improvement of the student experience. Work closely with manager in order to collect, analyze and present data that will inform new programs and services that meet market demands. Accountable for staying current with all programs within assigned programs in order to be able to properly assist applicant & prospective students with the enrollment cycle. (15% of time).
• Student Recruitment: Plan, design and implement an effective goal driven recruitment strategy designed to attract talented, diverse and economically able students for an assigned geographic area, degree program or audience(s). The strategy should include efficient and cost-effective travel management in these territories while meeting campus and university expectations and priorities. Attend virtual/in-person industry events, fairs, conferences and shows to establish a presence in emerging and introductory markets and to increase market share in established markets. Develop, coordinate, plan and execute recruitment programs including, group and individual counseling of students, receptions / information events for students and employers, yield events, interviews, regional open houses, college and transfer counselor events, training forums among other activities. Follow-up and evaluation is expected upon return from travel. (40% of time).
  
  Position Type
  
  Enrollment
  
  Additional Information
  
  Northeastern University considers factors such as candidate work experience, education and skills when extending an offer.
  
  Northeastern has a comprehensive benefits package for benefit eligible employees. This includes medical, vision, dental, paid time off, tuition assistance, wellness & life, retirement- as well as commuting & transportation. Visit https://hr.northeastern.edu/benefits/ for more information.
  
  Northeastern University is an equal opportunity employer, seeking to recruit and support a broadly diverse community of faculty and staff. Northeastern values and celebrates diversity in all its forms and strives to foster an inclusive culture built on respect that affirms inter-group relations and builds cohesion.
  
  All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, religion, color, national origin, age, sex, sexual orientation, disability status, or any other characteristic protected by applicable law.
  
  To learn more about Northeastern University's commitment and support of diversity and inclusion, please see www.northeastern.edu/diversity.

Keywords: Northeastern University, Arlington , Assistant Director of Student Recruitment and Enrollment, Arlington, Campus, Executive , Arlington, Virginia