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IT Project Manager - Temporary

Company: United Service Organizations (USO)
Location: Arlington
Posted on: January 21, 2023

Job Description:

Why join our team?
USO mission and exceptional team, around the world, make this a great place to work. We offer generous paid time off, including volunteer days and military leave. We have an exceptional 401k match, great benefits including training/education reimbursement and really fun team members that put the mission first. Working for the USO is more than a job. It's a calling. (Do what you like, like what you do)!
Here is what an independent external survey told us:

  • 97% agree they like the work they do
  • 90% are satisfied with the pay and benefits
  • 95% would recommend working here to friends and family
  • 95% would recommend the USO services to a friend

    The IT Project Manager I is responsible for identifying and collecting the framework and requirements of new and existing USO technology solutions as well as assisting with program implementation and support.

    Principal Duties and Responsibilities (*Essential Duties)

    • Plan, execute and manage information systems projects of varying size and complexity.*
    • Coordinate with internal customers to identify requirements, scope, cost, resources, schedule and quality objectives related to current and prospective IT system solutions. Ensure projects meet customer needs.*
    • Evaluate information gathered from a variety of internal and external sources including but not limited to interviews, documents, requirements workshops, surveys, business process descriptions, task and workflow analyses in order to identify, analyze, and prioritize business requirements.*
    • Develop, organize and maintain project lifecycle-related documentation including scope of work, functional specifications, requirement specifications, project timelines and deliverable acceptance documents related to current and prospective information system/technology projects.*
    • Manage information technology contracting process, including but not limited to providing input and guidance on specification development, vendor analysis, provider selection, review of contract documentation, contract administration and implementation/project management.*
    • Develop and deploy customized courseware and training materials to assist end users with new system adoption. Coordinate training sessions.
    • Other duties as assigned.

      Job Specifications

      • Bachelor's Degree in Information Systems, Business Administration or related field.
      • 3-5 years work experience in a technology or organizational management support role. Relevant experience in a not-for-profit, military, multicultural and/or global organization preferred.
      • Ability to analyze and communicate IT services, program metrics, and system life-cycle management.
      • Ability to write and produce clear and understandable project scope statements, statements of work, requests for information/proposal, and other business documents.
      • General understanding of organizational processes, information requirements, and enterprise applications needs of a mid-sized, globally dispersed organization.
      • Strong interpersonal, customer service and problem-solving skills. Ability to articulate and translate technical concepts to a non-technical audience.
      • Demonstrated ability to exercise sound judgment related to controversial and/or culturally sensitive subjects. Ability to handle confidential information with tact and poise.
      • Must show initiative, self-motivation, and attention to detail with the ability to manage multiple projects with competing priorities. Ability to quickly and easily adapt to changing organizational needs.
      • Ability to achieve desired results while working collaboratively in a team environment.
      • Ability to obtain and maintain proper credentials necessary to access USO Center locations and facilities including but not limited to security, credit and/or background screening, SOFA status, valid driver's license.
      • Must be a strong advocate of the USO's mission to lift the spirits of America's troops and their families.


        • This position is located in Arlington, VA. Preference will be given to local candidates within commuting distance to the location. Remote working arrangements may be considered for highly qualified candidates.
        • USO locations will adhere to local area and DOD guidelines regarding COVID vaccination/testing requirements. Employees may be required to be vaccinated or tested regularly per local requirements.
        • Resume and cover letter are required for full consideration.
        • Background check - education, criminal and driving required.
        • The statements contained herein describe the scope of the responsibility and essential functions of this position but should not be considered to be an all-inclusive listing of work requirements. Individuals may perform other duties as assigned including work in other areas to cover absences or relief to equalize peak work periods or otherwise balance the workload.

          If that's not enough to convince you, here are some direct quotes from employees:

          • The organization truly cares about the people who work here.
          • I have been with the USO for 4 years and have consistently been able to grow in my knowledge and position. It is a fun place to work and my work/life balance is manageable. The way the organization has handled COVID has been top notch - I never felt fearful that I would lose my job or be put in a situation where I did not feel safe. The benefits are great - PTO and 401k matching are top level.
          • There is great consideration given and extended in the following areas: organizational core values for all, work-life balance, impact we can actually see (and even experience as a staff member- the feeling of making an impact is priceless), autonomy with respect to current position within the organization.
          • Everyone is friendly and easy to talk to. We collaborate well together and share ideas and interests to create fun activities for our overall goal in the community. I couldn't think of a better organization to work for.
          • The mission alone provides a positive and meaningful purpose, where people should want to work and be a part of. Most of the people who work for the USO and volunteer for the USO have giving hearts and want to make a difference. This also makes the organization a place where people would want to work.
          • The mission and opportunities to make a Difference are amazing. There is no doubt that the USO is one of the most forward-facing, frontline serving nonprofits that I know of.

            Apply today and be a force behind the forces

Keywords: United Service Organizations (USO), Arlington , IT Project Manager - Temporary, Executive , Arlington, Virginia

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