Posted on: January 21, 2023
DescriptionEveryone deserves the opportunity to build a better
future. This simple idea has been at the heart of TechnoServe's
work around the world for over 50 years. TechnoServe is a pioneer
in leveraging the power of business and markets to create
sustainable pathways out of poverty.
The low-income communities in which we work are full of
enterprising people. Their small-scale farms and businesses are the
keys to economic development. But they face many challenges: low
literacy, lack of access to jobs and markets, unpredictable
political dynamics and, increasingly, the effects of climate
change. For many women and young people, the challenges are even
more daunting. Working with TechnoServe staff, people around the
world are lifting themselves out of poverty. The results are
amazing...when incomes increase and living conditions for families
get better, they are able to access health care and education
previously out of reach. Communities and even whole countries are
TheFeed the Future Market Systems and Partnerships (MSP) Activityis
led by the international development company, DAI. As a core
partner, TechnoServe will work closely with DAI to help USAID and
its implementing partners to advance private sector engagement
(PSE) and market systems development (MSD) in activities that will
lead to agriculture-driven economic growth, improved food security
and/or increased incomes for the global poor.
A flexible, demand-driven mechanism, MSP supports USAID in bringing
about a major cultural transformation by integrating PSE across all
activities, while at the same time deepening MSD and facilitative
approaches across the program cycle to lead to inclusive and
resilient economic growth, improved food security and nutrition,
and increased incomes for the poor.
MSP will achieve this goal by facilitating transformational private
sector partnerships; providing analytical and other on-demand
services for design, implementation, monitoring, evaluation and
learning (MEL) of MSD and PSE activities; building capacity of
USAID and implementers in these areas; and generating knowledge and
learning on PSE and MSD.
The Engagement Manager will report to the Senior PSE Advisor and is
responsible for managing the successful implementation of
designated MSP engagements. She or he will provide the oversight
needed to ensure technical excellence and operational efficiency on
MSP PSE and MSD engagements, under the technical guidance of one of
MSP's senior managers. Engagement Managers will often play both the
operational manager and technical support role on a buy-in
Primary Functions & Responsibilities:
- Serve as designated manager for assigned engagements, managing
implementation including developing and managing timelines,
managing the performance of and supporting consultants,
subcontractors and sub-awardees, and updating and raising awareness
of issues that need additional support from others in the MSP
- Work closely with the operations team to develop and manage
engagement budgets, monitoring funding levels for assigned buy-in
activities; maintain updated partner/collaborator profiles to feed
into the MSP CRM system or for other reporting purposes as
- With technical guidance from a senior manager, provide
coordination and quality assurance of all technical deliverables of
the assigned engagements by editing, reviewing, and checking
compliance of reports and other deliverables submitted by
subcontractors and consultants. Manage the process flow of internal
and external reviews of activity deliverables, operational
documentation, and learning products.
- Serve as the key point of contact for MSP with the USAID
Activity Manager, maintaining regular communication providing
routine updates on technical progress and funding levels of the
assigned engagements; alerting supervisor to any risks and/or
feedback from the client in real-time.
- Serve as the technical lead for consultant recruitment,
procurement, and grants; responsible for developing SOWs, leading
candidate/partner sourcing, and providing input into
candidate/partner selection with guidance from the Senior Manager
assigned to the engagement.
- Undertake field visits and other travel1 as needed to provide
technical and managerial oversight during implementation, working
directly with the USAID Activity Manager and buy-in consultants and
- In collaboration with the senior manager assigned to the
engagement, identify learning opportunities in assigned engagements
aligned with the MSP Learning Agenda and incorporate them into the
SOWs; ensure learning capture in each engagement; contribute to
regular client reporting. Participate in pause-and-reflect sessions
to improve and adapt project processes, workflows, and/or
approaches in coordination with other MSP team members.
- Collaborate with Senior Learning Advisor, Communications
Specialist, subcontractors, and others to develop learning products
and identify and implement opportunities to promote uptake of
- Participate in consultations for potential new engagements
including managing the process to support their advancement and
drafting buy-in scopes of work (SOWs), arranging, and participating
in technical and management discussions with the client.
- In collaboration with the MSP grants team, develop program
statements for technical partnership solicitations under MSP's
Partnership Facility, participate in the selection committees for
partnerships, lead co-development and technical negotiation,
provide oversight of partnership implementation after award
including managing relationships with firm partner and verifying
completion of milestones.
- In accordance with the MSP MEL plan, ensure that required
indicator data for each assigned engagement is collected and
reported to the MSP MEL team; support MEL quality assurance and
reporting. Liaise with the MEL team to elevate issues related to
data collection, data quality, and reporting in order to
troubleshoot and identify solutions.
- Bachelor's degree and at least 8 years' relevant experience in
- OR Master's degree and 5 years' relevant experience.
- Experience working with diverse stakeholders, such as host
country governments, national level ministries, business
associations, civil society organizations, and NGOs.
- Exceptional client management, project management, and budget
skills with an ability to multi-task to meet established deadlines
and within accepted quality standards.
- Demonstrated experience designing, managing, and implementing
shared value partnerships (or broad-based alliances or coalitions)
with the private sector and/or market systems development programs,
adopting a systemic approach to resolving underlying issues,
ideally in the agriculture sector.
- Prior experience overseeing and/or providing technical
contributions to research studies and evaluations.
- Prior experience designing and/or implementing gender and
social inclusion strategies
Knowledge, Skills and Abilities:
- Exceptional written and verbal communication skills.
Demonstrated experience originating documents, editing varying
quality of inputs from internal and external stakeholders, and
packaging final deliverables ready for client and stakeholder
review. Ability to present to clients and stakeholders in a number
of settings including formal client meetings and public
- Ability to work independently with minimal
- Ability to work collaboratively with members of a complex team,
pulling in resources and expertise as needed to address challenges
and identify solutions as a team when needed.
- Ability to prioritize effectively in an environment where
prudent judgement is essential.
Place of Performance:
The MSP Team is currently working remotely. Once it is deemed
appropriate and safe, the MSP Team will work at least part-time
from an office location based in Washington, DC.
Approved international travel during the COVID-19 pandemic will
only be approved for mission-essential activities. Once the
pandemic has abated, the Engagement Manager can expect to travel up
to 30% of time.
We encourage all qualified individuals who share TechnoServe's
vision of improving the lives of others through proven business
solutions to apply.
With our commitment to diversity, we are proud to be an equal
opportunity employer and affirmative action employer and do not
discriminate on the basis of gender, race, color, ethnicity,
religion, sexual orientation, gender identity, age, HIV/AIDS
status, protected veteran status, disability and all other
We are also proud of our commitment to protecting staff, partners,
and beneficiaries from abuse and exploitation and thoroughly vet
all final candidates through rigorous background and reference
If you have a disability that affects your ability to use our
online system to apply for a position at TechnoServe please contact
the Human Resources at email@example.com or call +1 202 785
Equal Opportunity Employer/Protected Veterans/Individuals with
The contractor will not discharge or in any other manner
discriminate against employees or applicants because they have
inquired about, discussed, or disclosed their own pay or the pay of
another employee or applicant. However, employees who have access
to the compensation information of other employees or applicants as
a part of their essential job functions cannot disclose the pay of
other employees or applicants to individuals who do not otherwise
have access to compensation information, unless the disclosure is
(a) in response to a formal complaint or charge, (b) in furtherance
of an investigation, proceeding, hearing, or action, including an
investigation conducted by the employer, or (c) consistent with the
contractor's legal duty to furnish information. 41 CFR
Keywords: TechnoServe, Arlington , Engagement Manager, Executive , Arlington, Virginia
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