IT Operations Manager

Company: SecuriGence LLC
Location: Arlington
Posted on: January 18, 2023

Job Description:

Job Title: IT Operations ManagerLocation: Arlington, VirginiaClearance Level: Top Secret Clearance with SCI eligibilityDescription:We deliver essential technology services to our customers in support of their missions to sustain the national security and economic interest of our nation. SecuriGence is seeking an IT Operations Manager to supervise and recruit, as needed, a team of technical professionals to monitor and maintain infrastructure operational status, implement routine upgrades and maintenance, provide technical resources for incident response and management, and provide operational services to support an ever-expanding user base. You will organize and coordinate operations with other leaders and program objectives and provide the leadership to your team for navigating requirements, budget constraints, and staffing challenges. As a leader in the Operations team, you'll identify opportunities better support the program to meet your client's mission. Come help us solve problems with Innovation Through Intelligence.Duties:

• Oversee and Manage the IT Operations for a Department of Defense Agency
• Act as the point of contact for IT communications, initiatives, needs and assessments for the Program
• Ensure all IT infrastructure is functional and monitored 24x7
• Manage the administration and operational functions as necessary in accordance with standards, policies, and procedures.
• Provide training and education services to staff as needed
• Maintain constant communication with management, staff, and vendors to ensure proper operations of the organization
• Ensure operational activities remain on time and within a defined budget
• Work closely with the CIO and Program Management to ensure lower-level management and the employees have a clear understanding of the IT organizational goals
• Direct activities needed to meet the Agencies IT initiatives and goals
• Evaluate current staff and staffing vacancies while working with recruiting to ensure the program has the resources needed to perform the Statement of WorkRequired Skills and Experience:
  • 3 years managing Operations Center environments
  • 10 years' experience in a technical/computer related capacity
  • Successful project management experience.
  • Experience with Windows, AWS, and other data platforms
  • Experience with DoD programs
  • Ability to prepare and deliver performance feedback to assigned staff in a timely, consistent manner
  • Ability to coordinate the resolution of customer impacting events and led root cause analysis investigations
  • Possess excellent client service skillsEducation and Certifications:
    • At least one advanced technical certification, consistent with DoD IAT Level III requirements.
    • Must have a Top-Secret Clearance with SCI eligibilityAboutSecuriGence LLC (SG) is an agile, Veteran-owned small business headquartered in the Washington, DC metropolitan region. Established in April 2010 we have been supporting the Department of Defense and other United States Civil agencies in Systems Engineering, Software Engineering, Software Development, Cyber Security, and Cloud/Virtualization Management.SecuriGence provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Keywords: SecuriGence LLC, Arlington , IT Operations Manager, Executive , Arlington, Virginia